{"id":34,"date":"2025-12-09T06:53:59","date_gmt":"2025-12-09T06:53:59","guid":{"rendered":"https:\/\/hyclight.com\/?page_id=34"},"modified":"2026-04-26T12:45:14","modified_gmt":"2026-04-26T12:45:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/hyclight.com\/pt\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"34\" class=\"elementor elementor-34\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf6ea9e e-flex e-con-boxed e-con e-parent\" data-id=\"bf6ea9e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fdd4adc elementor-widget elementor-widget-html\" data-id=\"fdd4adc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n  .hyc-warranty-page {\r\n    --hyc-orange: #E2820A;\r\n    --hyc-orange-dark: #b76506;\r\n    --hyc-black: #181818;\r\n    --hyc-text: #333;\r\n    --hyc-muted: #666;\r\n    --hyc-bg: #fffaf3;\r\n    --hyc-border: #f0dfc8;\r\n    --hyc-card: #ffffff;\r\n    font-family: Arial, Helvetica, sans-serif;\r\n    color: var(--hyc-text);\r\n    font-size: 18px;\r\n    line-height: 1.72;\r\n    background: #fff;\r\n  }\r\n\r\n  .hyc-warranty-page * {\r\n    box-sizing: border-box;\r\n  }\r\n\r\n  .hyc-warranty-wrap {\r\n    max-width: 1400px;\r\n    margin: 0 auto;\r\n    padding: 70px 24px;\r\n  }\r\n\r\n  .hyc-warranty-hero {\r\n    position: relative;\r\n    overflow: hidden;\r\n    border-radius: 28px;\r\n    padding: 70px 58px;\r\n    background:\r\n      linear-gradient(120deg, rgba(226,130,10,0.94), rgba(38,26,12,0.96)),\r\n      radial-gradient(circle at top right, rgba(255,255,255,0.28), transparent 36%);\r\n    color: #fff;\r\n    box-shadow: 0 22px 60px rgba(226,130,10,0.28);\r\n  }\r\n\r\n  .hyc-warranty-hero::before {\r\n    content: \"\";\r\n    position: absolute;\r\n    top: -80%;\r\n    left: -40%;\r\n    width: 42%;\r\n    height: 260%;\r\n    background: linear-gradient(90deg, transparent, rgba(255,255,255,0.28), transparent);\r\n    transform: rotate(18deg);\r\n    animation: hycWarrantyLight 5.8s ease-in-out infinite;\r\n    pointer-events: none;\r\n  }\r\n\r\n  @keyframes hycWarrantyLight {\r\n    0% { left: -50%; opacity: 0; }\r\n    35% { opacity: 1; }\r\n    70% { left: 115%; opacity: 0; }\r\n    100% { left: 115%; opacity: 0; }\r\n  }\r\n\r\n  .hyc-warranty-kicker {\r\n    display: inline-flex;\r\n    align-items: center;\r\n    gap: 10px;\r\n    padding: 9px 16px;\r\n    border-radius: 999px;\r\n    background: rgba(255,255,255,0.16);\r\n    border: 1px solid rgba(255,255,255,0.28);\r\n    font-size: 15px;\r\n    font-weight: 700;\r\n    letter-spacing: .04em;\r\n    text-transform: uppercase;\r\n    margin-bottom: 22px;\r\n  }\r\n\r\n  .hyc-warranty-kicker::before {\r\n    content: \"\";\r\n    width: 9px;\r\n    height: 9px;\r\n    border-radius: 50%;\r\n    background: #fff;\r\n    box-shadow: 0 0 18px rgba(255,255,255,0.9);\r\n  }\r\n\r\n  .hyc-warranty-hero h2 {\r\n    margin: 0 0 22px;\r\n    font-size: 46px;\r\n    line-height: 1.15;\r\n    color: #fff;\r\n    font-weight: 800;\r\n    letter-spacing: -0.02em;\r\n  }\r\n\r\n  .hyc-warranty-hero p {\r\n    max-width: 1060px;\r\n    margin: 0 0 16px;\r\n    color: rgba(255,255,255,0.94);\r\n  }\r\n\r\n  .hyc-support-strip {\r\n    display: grid;\r\n    grid-template-columns: repeat(4, 1fr);\r\n    gap: 18px;\r\n    margin-top: 32px;\r\n  }\r\n\r\n  .hyc-support-item {\r\n    padding: 20px 18px;\r\n    border-radius: 18px;\r\n    background: rgba(255,255,255,0.13);\r\n    border: 1px solid rgba(255,255,255,0.22);\r\n    backdrop-filter: blur(8px);\r\n  }\r\n\r\n  .hyc-support-num {\r\n    display: block;\r\n    font-size: 26px;\r\n    font-weight: 800;\r\n    color: #fff;\r\n    margin-bottom: 5px;\r\n  }\r\n\r\n  .hyc-support-text {\r\n    display: block;\r\n    color: rgba(255,255,255,0.88);\r\n    font-size: 15px;\r\n    line-height: 1.45;\r\n  }\r\n\r\n  .hyc-section-title {\r\n    margin: 72px 0 26px;\r\n    display: flex;\r\n    align-items: center;\r\n    gap: 16px;\r\n  }\r\n\r\n  .hyc-section-title span {\r\n    width: 46px;\r\n    height: 46px;\r\n    flex: 0 0 46px;\r\n    display: inline-flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    border-radius: 14px;\r\n    background: var(--hyc-orange);\r\n    color: #fff;\r\n    font-weight: 800;\r\n    box-shadow: 0 12px 26px rgba(226,130,10,0.25);\r\n  }\r\n\r\n  .hyc-section-title h2 {\r\n    margin: 0;\r\n    color: var(--hyc-black);\r\n    font-size: 34px;\r\n    line-height: 1.22;\r\n    font-weight: 800;\r\n  }\r\n\r\n  .hyc-intro-panel {\r\n    display: grid;\r\n    grid-template-columns: 1.1fr 0.9fr;\r\n    gap: 28px;\r\n    margin-top: 34px;\r\n  }\r\n\r\n  .hyc-intro-card,\r\n  .hyc-check-card {\r\n    background: var(--hyc-card);\r\n    border: 1px solid var(--hyc-border);\r\n    border-radius: 24px;\r\n    padding: 34px;\r\n    box-shadow: 0 16px 45px rgba(26,26,26,0.07);\r\n  }\r\n\r\n  .hyc-intro-card {\r\n    border-top: 5px solid var(--hyc-orange);\r\n  }\r\n\r\n  .hyc-intro-card p {\r\n    margin: 0 0 18px;\r\n  }\r\n\r\n  .hyc-intro-card p:last-child {\r\n    margin-bottom: 0;\r\n  }\r\n\r\n  .hyc-check-card {\r\n    background:\r\n      linear-gradient(180deg, #fff, #fffaf3);\r\n  }\r\n\r\n  .hyc-check-card h3 {\r\n    margin: 0 0 18px;\r\n    font-size: 24px;\r\n    color: var(--hyc-black);\r\n  }\r\n\r\n  .hyc-check-list {\r\n    list-style: none;\r\n    padding: 0;\r\n    margin: 0;\r\n  }\r\n\r\n  .hyc-check-list li {\r\n    position: relative;\r\n    padding-left: 28px;\r\n    margin-bottom: 13px;\r\n    color: var(--hyc-text);\r\n  }\r\n\r\n  .hyc-check-list li::before {\r\n    content: \"\";\r\n    position: absolute;\r\n    left: 0;\r\n    top: 13px;\r\n    width: 9px;\r\n    height: 9px;\r\n    border-radius: 50%;\r\n    background: var(--hyc-orange);\r\n    box-shadow: 0 0 0 5px rgba(226,130,10,0.12);\r\n  }\r\n\r\n  .hyc-faq-grid {\r\n    display: grid;\r\n    grid-template-columns: 1fr;\r\n    gap: 22px;\r\n  }\r\n\r\n  .hyc-faq-card {\r\n    position: relative;\r\n    overflow: hidden;\r\n    display: grid;\r\n    grid-template-columns: 82px 1fr;\r\n    gap: 24px;\r\n    padding: 30px;\r\n    border-radius: 24px;\r\n    background: #fff;\r\n    border: 1px solid var(--hyc-border);\r\n    box-shadow: 0 12px 36px rgba(20,20,20,0.06);\r\n    transition: transform .25s ease, box-shadow .25s ease, border-color .25s ease;\r\n  }\r\n\r\n  .hyc-faq-card::after {\r\n    content: \"\";\r\n    position: absolute;\r\n    top: 0;\r\n    left: 0;\r\n    width: 6px;\r\n    height: 100%;\r\n    background: var(--hyc-orange);\r\n    opacity: .95;\r\n  }\r\n\r\n  .hyc-faq-card:hover {\r\n    transform: translateY(-4px);\r\n    border-color: rgba(226,130,10,0.45);\r\n    box-shadow: 0 18px 52px rgba(226,130,10,0.14);\r\n  }\r\n\r\n  .hyc-faq-no {\r\n    width: 64px;\r\n    height: 64px;\r\n    border-radius: 20px;\r\n    background: rgba(226,130,10,0.1);\r\n    color: var(--hyc-orange);\r\n    display: inline-flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    font-size: 23px;\r\n    font-weight: 800;\r\n    border: 1px solid rgba(226,130,10,0.22);\r\n  }\r\n\r\n  .hyc-faq-content h3 {\r\n    margin: 0 0 14px;\r\n    font-size: 24px;\r\n    line-height: 1.35;\r\n    color: var(--hyc-black);\r\n  }\r\n\r\n  .hyc-faq-content p {\r\n    margin: 0 0 14px;\r\n  }\r\n\r\n  .hyc-faq-content p:last-child {\r\n    margin-bottom: 0;\r\n  }\r\n\r\n  .hyc-faq-content ul {\r\n    margin: 12px 0 18px;\r\n    padding: 0;\r\n    list-style: none;\r\n  }\r\n\r\n  .hyc-faq-content li {\r\n    position: relative;\r\n    margin-bottom: 10px;\r\n    padding-left: 25px;\r\n  }\r\n\r\n  .hyc-faq-content li::before {\r\n    content: \"\";\r\n    position: absolute;\r\n    left: 0;\r\n    top: 13px;\r\n    width: 7px;\r\n    height: 7px;\r\n    border-radius: 50%;\r\n    background: var(--hyc-orange);\r\n  }\r\n\r\n  .hyc-notice-box {\r\n    margin-top: 48px;\r\n    padding: 38px;\r\n    border-radius: 26px;\r\n    background:\r\n      linear-gradient(135deg, rgba(226,130,10,0.12), rgba(226,130,10,0.04)),\r\n      #fff;\r\n    border: 1px solid rgba(226,130,10,0.28);\r\n    box-shadow: 0 18px 48px rgba(226,130,10,0.1);\r\n  }\r\n\r\n  .hyc-notice-box h2 {\r\n    margin: 0 0 16px;\r\n    font-size: 30px;\r\n    color: var(--hyc-black);\r\n  }\r\n\r\n  .hyc-notice-box p {\r\n    margin: 0 0 14px;\r\n  }\r\n\r\n  .hyc-notice-box p:last-child {\r\n    margin-bottom: 0;\r\n  }\r\n\r\n  @media (max-width: 1024px) {\r\n    .hyc-warranty-wrap {\r\n      padding: 52px 20px;\r\n    }\r\n\r\n    .hyc-warranty-hero {\r\n      padding: 52px 34px;\r\n    }\r\n\r\n    .hyc-warranty-hero h2 {\r\n      font-size: 38px;\r\n    }\r\n\r\n    .hyc-support-strip {\r\n      grid-template-columns: repeat(2, 1fr);\r\n    }\r\n\r\n    .hyc-intro-panel {\r\n      grid-template-columns: 1fr;\r\n    }\r\n  }\r\n\r\n  @media (max-width: 767px) {\r\n    .hyc-warranty-page {\r\n      font-size: 13px;\r\n      line-height: 1.65;\r\n    }\r\n\r\n    .hyc-warranty-wrap {\r\n      padding: 34px 14px;\r\n    }\r\n\r\n    .hyc-warranty-hero {\r\n      border-radius: 20px;\r\n      padding: 36px 22px;\r\n    }\r\n\r\n    .hyc-warranty-kicker {\r\n      font-size: 12px;\r\n      padding: 7px 12px;\r\n    }\r\n\r\n    .hyc-warranty-hero h2 {\r\n      font-size: 28px;\r\n      line-height: 1.22;\r\n    }\r\n\r\n    .hyc-support-strip {\r\n      grid-template-columns: 1fr 1fr;\r\n      gap: 12px;\r\n    }\r\n\r\n    .hyc-support-item {\r\n      padding: 15px 12px;\r\n      border-radius: 14px;\r\n    }\r\n\r\n    .hyc-support-num {\r\n      font-size: 20px;\r\n    }\r\n\r\n    .hyc-support-text {\r\n      font-size: 12px;\r\n    }\r\n\r\n    .hyc-section-title {\r\n      margin: 46px 0 18px;\r\n      gap: 12px;\r\n    }\r\n\r\n    .hyc-section-title span {\r\n      width: 38px;\r\n      height: 38px;\r\n      flex: 0 0 38px;\r\n      border-radius: 12px;\r\n      font-size: 14px;\r\n    }\r\n\r\n    .hyc-section-title h2 {\r\n      font-size: 24px;\r\n    }\r\n\r\n    .hyc-intro-card,\r\n    .hyc-check-card {\r\n      padding: 22px;\r\n      border-radius: 18px;\r\n    }\r\n\r\n    .hyc-check-card h3 {\r\n      font-size: 19px;\r\n    }\r\n\r\n    .hyc-faq-card {\r\n      grid-template-columns: 1fr;\r\n      gap: 12px;\r\n      padding: 24px 20px;\r\n      border-radius: 18px;\r\n    }\r\n\r\n    .hyc-faq-no {\r\n      width: 48px;\r\n      height: 48px;\r\n      border-radius: 15px;\r\n      font-size: 18px;\r\n    }\r\n\r\n    .hyc-faq-content h3 {\r\n      font-size: 19px;\r\n    }\r\n\r\n    .hyc-check-list li::before,\r\n    .hyc-faq-content li::before {\r\n      top: 9px;\r\n    }\r\n\r\n    .hyc-notice-box {\r\n      padding: 24px;\r\n      border-radius: 20px;\r\n    }\r\n\r\n    .hyc-notice-box h2 {\r\n      font-size: 22px;\r\n    }\r\n  }\r\n<\/style>\r\n\r\n<section class=\"hyc-warranty-page\">\r\n  <div class=\"hyc-warranty-wrap\">\r\n\r\n    <div class=\"hyc-warranty-hero\">\r\n      <div class=\"hyc-warranty-kicker\">Apoio \u00e0 ilumina\u00e7\u00e3o comercial de f\u00e9rias<\/div>\r\n      <h2>Garantia e assist\u00eancia p\u00f3s-venda<\/h2>\r\n\r\n      <p>Na HYC Lighting, compreendemos que as decora\u00e7\u00f5es de Natal comerciais, as grandes esculturas de luzes exteriores, as \u00e1rvores de Natal, as luzes de motivos para postes de rua e os projectos de exposi\u00e7\u00e3o de f\u00e9rias personalizados s\u00e3o mais do que produtos comuns. Fazem frequentemente parte de um evento sazonal importante, de uma exposi\u00e7\u00e3o comercial, de uma decora\u00e7\u00e3o de espa\u00e7o p\u00fablico ou de um projeto de f\u00e9rias na cidade.<\/p>\r\n\r\n      <p>\u00c9 por isso que o nosso apoio p\u00f3s-venda n\u00e3o \u00e9 apenas uma simples declara\u00e7\u00e3o de \u201cgarantia de 1 ano\u201d. Desde os testes pr\u00e9-embarque e embalagens de prote\u00e7\u00e3o at\u00e9 \u00e0s orienta\u00e7\u00f5es de instala\u00e7\u00e3o, pe\u00e7as de substitui\u00e7\u00e3o, apoio t\u00e9cnico e assist\u00eancia em caso de danos no transporte, o nosso objetivo \u00e9 prestar um apoio claro e pr\u00e1tico aos nossos clientes.<\/p>\r\n\r\n      <div class=\"hyc-support-strip\">\r\n        <div class=\"hyc-support-item\">\r\n          <span class=\"hyc-support-num\">1 ano<\/span>\r\n          <span class=\"hyc-support-text\">Garantia limitada para defeitos de fabrico em condi\u00e7\u00f5es normais de utiliza\u00e7\u00e3o<\/span>\r\n        <\/div>\r\n        <div class=\"hyc-support-item\">\r\n          <span class=\"hyc-support-num\">24-48h<\/span>\r\n          <span class=\"hyc-support-text\">Resposta em dias \u00fateis para pedidos p\u00f3s-venda<\/span>\r\n        <\/div>\r\n        <div class=\"hyc-support-item\">\r\n          <span class=\"hyc-support-num\">Pe\u00e7as<\/span>\r\n          <span class=\"hyc-support-text\">Cordas de LED, fontes de alimenta\u00e7\u00e3o, controladores, cabos e acess\u00f3rios<\/span>\r\n        <\/div>\r\n        <div class=\"hyc-support-item\">\r\n          <span class=\"hyc-support-num\">Projeto<\/span>\r\n          <span class=\"hyc-support-text\">Apoio a grandes projectos comerciais de decora\u00e7\u00e3o de f\u00e9rias<\/span>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"hyc-intro-panel\">\r\n      <div class=\"hyc-intro-card\">\r\n        <p>Antes do envio, os nossos produtos s\u00e3o verificados quanto ao desempenho de ilumina\u00e7\u00e3o, cablagem, estrutura, acess\u00f3rios e embalagem. Para projectos personalizados, n\u00f3s tamb\u00e9m podemos fornecer fotos ou v\u00eddeos antes do envio, quando necess\u00e1rio, para que os clientes possam rever a condi\u00e7\u00e3o do produto antes da entrega.<\/p>\r\n\r\n        <p>Se ocorrer algum problema durante o transporte, a instala\u00e7\u00e3o ou a utiliza\u00e7\u00e3o, a nossa equipa ajudar\u00e1 a verificar a situa\u00e7\u00e3o e fornecer\u00e1 uma solu\u00e7\u00e3o pr\u00e1tica, como pe\u00e7as de substitui\u00e7\u00e3o, orienta\u00e7\u00e3o de repara\u00e7\u00e3o, assist\u00eancia t\u00e9cnica remota ou assist\u00eancia com uma reclama\u00e7\u00e3o de danos de transporte.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-check-card\">\r\n        <h3>Foco de apoio<\/h3>\r\n        <ul class=\"hyc-check-list\">\r\n          <li>Testes pr\u00e9vios \u00e0 expedi\u00e7\u00e3o e embalagem de prote\u00e7\u00e3o<\/li>\r\n          <li>Orienta\u00e7\u00e3o de instala\u00e7\u00e3o e suporte t\u00e9cnico remoto<\/li>\r\n          <li>Pe\u00e7as de substitui\u00e7\u00e3o e sugest\u00f5es de repara\u00e7\u00e3o<\/li>\r\n          <li>Assist\u00eancia em caso de danos na expedi\u00e7\u00e3o e documenta\u00e7\u00e3o de reclama\u00e7\u00e3o<\/li>\r\n          <li>Sugest\u00f5es de manuten\u00e7\u00e3o para projectos comerciais sazonais<\/li>\r\n        <\/ul>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"hyc-section-title\">\r\n      <span>FAQ<\/span>\r\n      <h2>Perguntas mais frequentes<\/h2>\r\n    <\/div>\r\n\r\n    <div class=\"hyc-faq-grid\">\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">01<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>O que \u00e9 que a garantia de 1 ano cobre?<\/h3>\r\n          <p>A nossa garantia limitada de 1 ano cobre defeitos de fabrico em condi\u00e7\u00f5es normais de utiliza\u00e7\u00e3o.<\/p>\r\n          <p>Isto pode incluir quest\u00f5es como falhas nas luzes LED, problemas na fonte de alimenta\u00e7\u00e3o ou no controlador, defeitos na liga\u00e7\u00e3o dos cabos ou problemas estruturais causados pela qualidade da produ\u00e7\u00e3o.<\/p>\r\n          <p>Dependendo da situa\u00e7\u00e3o concreta, o nosso apoio pode incluir orienta\u00e7\u00e3o para repara\u00e7\u00e3o, apoio t\u00e9cnico remoto, pe\u00e7as de substitui\u00e7\u00e3o ou outras solu\u00e7\u00f5es p\u00f3s-venda.<\/p>\r\n          <p>Para decora\u00e7\u00f5es comerciais de grandes dimens\u00f5es, normalmente n\u00e3o \u00e9 necess\u00e1rio devolver o produto completo. Em muitos casos, a substitui\u00e7\u00e3o de cadeias de LEDs, fontes de alimenta\u00e7\u00e3o, controladores, cabos ou outras pe\u00e7as locais pode resolver o problema de forma mais r\u00e1pida e econ\u00f3mica.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">02<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>O que est\u00e1 inclu\u00eddo na garantia?<\/h3>\r\n          <p>A garantia aplica-se principalmente a problemas causados por defeitos de fabrico em condi\u00e7\u00f5es normais de utiliza\u00e7\u00e3o.<\/p>\r\n          <p>A cobertura t\u00edpica da garantia pode incluir:<\/p>\r\n          <ul>\r\n            <li>Cordas de luz LED que falham em condi\u00e7\u00f5es normais de utiliza\u00e7\u00e3o;<\/li>\r\n            <li>Fontes de alimenta\u00e7\u00e3o, transformadores ou controladores com problemas de qualidade;<\/li>\r\n            <li>Problemas na cablagem ou nos conectores causados por defeitos de produ\u00e7\u00e3o;<\/li>\r\n            <li>Defeitos estruturais causados pela qualidade de fabrico;<\/li>\r\n            <li>Problemas de montagem ou de fabrico confirmados antes da expedi\u00e7\u00e3o.<\/li>\r\n          <\/ul>\r\n          <p>Se detetar um problema depois de receber o produto, contacte-nos o mais rapidamente poss\u00edvel com fotografias, v\u00eddeos e informa\u00e7\u00f5es sobre a encomenda. A nossa equipa analisar\u00e1 o caso e fornecer\u00e1 a solu\u00e7\u00e3o mais adequada.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">03<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>O que \u00e9 que n\u00e3o est\u00e1 coberto pela garantia?<\/h3>\r\n          <p>Para evitar mal-entendidos, as seguintes situa\u00e7\u00f5es n\u00e3o s\u00e3o normalmente abrangidas pela garantia gratuita:<\/p>\r\n          <ul>\r\n            <li>Danos causados por uma instala\u00e7\u00e3o incorrecta;<\/li>\r\n            <li>Danos causados por uma utiliza\u00e7\u00e3o incorrecta ou pelo n\u00e3o cumprimento das instru\u00e7\u00f5es de instala\u00e7\u00e3o;<\/li>\r\n            <li>Danos humanos, impacto, manuseamento incorreto ou opera\u00e7\u00e3o incorrecta;<\/li>\r\n            <li>Modifica\u00e7\u00e3o ou repara\u00e7\u00e3o n\u00e3o autorizada pelo cliente ou por terceiros;<\/li>\r\n            <li>Danos causados por condi\u00e7\u00f5es climat\u00e9ricas extremas que excedam a classifica\u00e7\u00e3o de conce\u00e7\u00e3o do produto;<\/li>\r\n            <li>Danos el\u00e9ctricos provocados por uma liga\u00e7\u00e3o incorrecta da tens\u00e3o;<\/li>\r\n            <li>Envelhecimento normal, desvanecimento, desgaste ou exposi\u00e7\u00e3o prolongada;<\/li>\r\n            <li>Danos estruturais causados por fixa\u00e7\u00e3o, apoio ou manuten\u00e7\u00e3o insuficientes;<\/li>\r\n            <li>Danos causados por manuseamento ou armazenamento inadequados ap\u00f3s a entrega.<\/li>\r\n          <\/ul>\r\n          <p>Se o problema estiver fora do \u00e2mbito da garantia gratuita, podemos ainda fornecer pe\u00e7as de substitui\u00e7\u00e3o pagas, sugest\u00f5es de repara\u00e7\u00e3o e orienta\u00e7\u00e3o t\u00e9cnica para ajudar a reduzir os custos de manuten\u00e7\u00e3o.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">04<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>O que devo fazer se o meu produto chegar danificado?<\/h3>\r\n          <p>Se o seu produto chegar danificado, inspeccione a embalagem e o estado do produto o mais rapidamente poss\u00edvel ap\u00f3s a entrega.<\/p>\r\n          <p>Se encontrar embalagens quebradas, estrutura dobrada, pe\u00e7as danificadas, falhas de ilumina\u00e7\u00e3o ou outros problemas vis\u00edveis, contacte-nos no prazo de 7 dias ap\u00f3s a rece\u00e7\u00e3o da mercadoria.<\/p>\r\n          <p>Se poss\u00edvel, forne\u00e7a as seguintes informa\u00e7\u00f5es:<\/p>\r\n          <ul>\r\n            <li>Fotografias da embalagem exterior;<\/li>\r\n            <li>Fotografias da zona danificada;<\/li>\r\n            <li>Fotografias de todo o produto;<\/li>\r\n            <li>Fotos da etiqueta de envio ou das informa\u00e7\u00f5es de rastreio;<\/li>\r\n            <li>V\u00eddeo de desembalagem ou v\u00eddeo no local;<\/li>\r\n            <li>N\u00famero de encomenda ou nome do projeto.<\/li>\r\n          <\/ul>\r\n          <p>N\u00e3o deite fora a embalagem antes de o problema ser confirmado. As reclama\u00e7\u00f5es de danos de envio requerem normalmente fotografias, v\u00eddeos e provas de embalagem n\u00edtidas.<\/p>\r\n          <p>Depois de analisarmos o caso, ajudaremos a avaliar os danos e forneceremos uma solu\u00e7\u00e3o pr\u00e1tica, como pe\u00e7as de substitui\u00e7\u00e3o, orienta\u00e7\u00f5es de repara\u00e7\u00e3o ou assist\u00eancia no envio de documentos de reclama\u00e7\u00e3o.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">05<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Ajudam com reclama\u00e7\u00f5es de danos de transporte?<\/h3>\r\n          <p>Sim. Se os danos parecerem estar relacionados com o transporte, ajudaremos a analisar a situa\u00e7\u00e3o e a fornecer os documentos necess\u00e1rios ou as informa\u00e7\u00f5es de apoio para a reclama\u00e7\u00e3o de danos de transporte.<\/p>\r\n          <p>No entanto, os danos de envio devem ser comunicados rapidamente e apoiados por provas claras. As fotografias do produto danificado, da embalagem exterior, da etiqueta de envio e do estado de entrega s\u00e3o muito importantes.<\/p>\r\n          <p>Recomendamos a verifica\u00e7\u00e3o da mercadoria imediatamente ap\u00f3s a entrega, especialmente no caso de grandes decora\u00e7\u00f5es comerciais e produtos feitos por medida.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">06<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Se apenas uma parte das luzes deixar de funcionar, tenho de devolver o produto completo?<\/h3>\r\n          <p>Na maioria dos casos, n\u00e3o.<\/p>\r\n          <p>Muitas das nossas decora\u00e7\u00f5es festivas comerciais s\u00e3o concebidas com pe\u00e7as substitu\u00edveis, tais como cordas de luzes LED, fontes de alimenta\u00e7\u00e3o, controladores, cabos, conectores e acess\u00f3rios de montagem.<\/p>\r\n          <p>Se apenas uma parte do produto n\u00e3o estiver a funcionar, envie-nos fotografias ou v\u00eddeos que mostrem a \u00e1rea problem\u00e1tica. A nossa equipa ajudar\u00e1 a identificar a poss\u00edvel causa e confirmar\u00e1 quais as pe\u00e7as de substitui\u00e7\u00e3o que poder\u00e3o ser necess\u00e1rias.<\/p>\r\n          <p>Esta \u00e9 normalmente uma solu\u00e7\u00e3o mais r\u00e1pida e pr\u00e1tica do que a devolu\u00e7\u00e3o do produto completo, especialmente no caso de \u00e1rvores de Natal de grandes dimens\u00f5es, esculturas de luz, luzes para postes de rua, expositores de passagem, luzes em arco e instala\u00e7\u00f5es festivas personalizadas.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">07<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Fornecem pe\u00e7as de substitui\u00e7\u00e3o?<\/h3>\r\n          <p>Sim. Podemos fornecer assist\u00eancia para pe\u00e7as de substitui\u00e7\u00e3o.<\/p>\r\n          <p>As pe\u00e7as de substitui\u00e7\u00e3o comuns podem incluir:<\/p>\r\n          <ul>\r\n            <li>Fios de luz LED;<\/li>\r\n            <li>Fontes de alimenta\u00e7\u00e3o ou transformadores;<\/li>\r\n            <li>Controladores;<\/li>\r\n            <li>Cabos de liga\u00e7\u00e3o;<\/li>\r\n            <li>Conectores;<\/li>\r\n            <li>Material de montagem;<\/li>\r\n            <li>Elementos de liga\u00e7\u00e3o estruturais;<\/li>\r\n            <li>Outras pe\u00e7as com base na conce\u00e7\u00e3o do produto.<\/li>\r\n          <\/ul>\r\n          <p>Se se confirmar que o problema \u00e9 causado por um defeito de fabrico dentro do per\u00edodo de garantia, prestaremos o apoio adequado de acordo com a situa\u00e7\u00e3o real.<\/p>\r\n          <p>Ap\u00f3s o per\u00edodo de garantia, podemos continuar a fornecer pe\u00e7as de substitui\u00e7\u00e3o pagas e orienta\u00e7\u00e3o t\u00e9cnica.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">08<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Os produtos personalizados podem ser devolvidos?<\/h3>\r\n          <p>As decora\u00e7\u00f5es comerciais personalizadas n\u00e3o s\u00e3o normalmente devolvidas sem um problema de qualidade confirmado.<\/p>\r\n          <p>Os produtos personalizados s\u00e3o fabricados de acordo com desenhos, tamanhos, cores, efeitos de ilumina\u00e7\u00e3o, m\u00e9todos de instala\u00e7\u00e3o, cen\u00e1rios de utiliza\u00e7\u00e3o e requisitos do projeto aprovados. Uma vez que estes produtos s\u00e3o produzidos especificamente para um cliente ou um projeto, n\u00e3o s\u00e3o adequados para devolu\u00e7\u00f5es padr\u00e3o.<\/p>\r\n          <p>Antes da produ\u00e7\u00e3o, confirmamos com o cliente os principais pormenores, tais como desenhos, dimens\u00f5es, cores, estrutura, efeitos de ilumina\u00e7\u00e3o e requisitos de embalagem.<\/p>\r\n          <p>Se o produto tiver um defeito de fabrico confirmado ou for claramente diferente das especifica\u00e7\u00f5es acordadas, ajudaremos ativamente a resolver o problema. As solu\u00e7\u00f5es poss\u00edveis podem incluir orienta\u00e7\u00e3o para repara\u00e7\u00e3o, pe\u00e7as de substitui\u00e7\u00e3o, ajuste parcial ou outra solu\u00e7\u00e3o mutuamente acordada.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">09<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Os produtos s\u00e3o testados antes da expedi\u00e7\u00e3o?<\/h3>\r\n          <p>Sim.<\/p>\r\n          <p>Antes do envio, os nossos produtos passam pelos controlos de qualidade necess\u00e1rios, incluindo:<\/p>\r\n          <ul>\r\n            <li>Teste de ilumina\u00e7\u00e3o;<\/li>\r\n            <li>Inspe\u00e7\u00e3o da cablagem;<\/li>\r\n            <li>Inspe\u00e7\u00e3o da fonte de alimenta\u00e7\u00e3o e do controlador;<\/li>\r\n            <li>Inspe\u00e7\u00e3o da estrutura;<\/li>\r\n            <li>Controlo da quantidade de acess\u00f3rios;<\/li>\r\n            <li>Inspe\u00e7\u00e3o da embalagem.<\/li>\r\n          <\/ul>\r\n          <p>Para projectos grandes ou personalizados, podemos fornecer fotografias ou v\u00eddeos antes do envio, quando necess\u00e1rio. Isto permite que os clientes analisem o estado do produto antes da entrega.<\/p>\r\n          <p>O nosso objetivo \u00e9 identificar e resolver potenciais problemas antes da expedi\u00e7\u00e3o, reduzindo os riscos de instala\u00e7\u00e3o e utiliza\u00e7\u00e3o para os clientes.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">10<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Fornecem orienta\u00e7\u00e3o para a instala\u00e7\u00e3o?<\/h3>\r\n          <p>Sim. Podemos fornecer orienta\u00e7\u00f5es de instala\u00e7\u00e3o com base no tipo de produto e nos requisitos do projeto.<\/p>\r\n          <p>O nosso apoio pode incluir:<\/p>\r\n          <ul>\r\n            <li>Desenhos de instala\u00e7\u00e3o;<\/li>\r\n            <li>Pe\u00e7as do produto etiquetadas;<\/li>\r\n            <li>Instru\u00e7\u00f5es de liga\u00e7\u00e3o dos cabos;<\/li>\r\n            <li>Fotografias ou v\u00eddeos de instala\u00e7\u00e3o;<\/li>\r\n            <li>Orienta\u00e7\u00e3o t\u00e9cnica \u00e0 dist\u00e2ncia;<\/li>\r\n            <li>Sugest\u00f5es de utiliza\u00e7\u00e3o e manuten\u00e7\u00e3o.<\/li>\r\n          <\/ul>\r\n          <p>Para grandes projectos comerciais, como \u00e1rvores de Natal gigantes, esculturas de luz de grandes dimens\u00f5es, expositores de passagem, cen\u00e1rios de f\u00e9rias ao ar livre ou decora\u00e7\u00f5es de pra\u00e7as, tamb\u00e9m podemos discutir o apoio \u00e0 instala\u00e7\u00e3o no local, dependendo da localiza\u00e7\u00e3o e dos requisitos do projeto.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">11<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>O que devo verificar depois de receber a mercadoria?<\/h3>\r\n          <p>Recomendamos que verifique os produtos o mais rapidamente poss\u00edvel ap\u00f3s a entrega.<\/p>\r\n          <p>Assinale o seguinte:<\/p>\r\n          <ul>\r\n            <li>Se a embalagem exterior est\u00e1 danificada;<\/li>\r\n            <li>Se a quantidade do produto e os acess\u00f3rios est\u00e3o completos;<\/li>\r\n            <li>Se a estrutura principal est\u00e1 dobrada ou danificada;<\/li>\r\n            <li>Se as cordas LED, as fontes de alimenta\u00e7\u00e3o, os controladores e os cabos est\u00e3o completos;<\/li>\r\n            <li>Se o produto pode passar num simples teste de pot\u00eancia antes da instala\u00e7\u00e3o formal;<\/li>\r\n            <li>N\u00e3o \u00e9 poss\u00edvel tirar fotografias ou fazer v\u00eddeos durante a desembalagem e os testes.<\/li>\r\n          <\/ul>\r\n          <p>Se for detectado algum problema, contacte-nos o mais cedo poss\u00edvel. Quanto mais cedo recebermos informa\u00e7\u00f5es completas, mais rapidamente poderemos ajudar a identificar o problema e fornecer uma solu\u00e7\u00e3o.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">12<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Prestam assist\u00eancia ap\u00f3s o per\u00edodo de garantia?<\/h3>\r\n          <p>Sim.<\/p>\r\n          <p>Mesmo ap\u00f3s o per\u00edodo de garantia de 1 ano, podemos continuar a fornecer apoio p\u00f3s-venda, incluindo pe\u00e7as de substitui\u00e7\u00e3o pagas, sugest\u00f5es de repara\u00e7\u00e3o, orienta\u00e7\u00e3o de cablagem e consulta t\u00e9cnica.<\/p>\r\n          <p>No caso dos produtos de decora\u00e7\u00e3o comercial, muitos problemas n\u00e3o requerem a substitui\u00e7\u00e3o de todo o produto. A substitui\u00e7\u00e3o de uma pequena pe\u00e7a pode muitas vezes prolongar a vida \u00fatil do produto durante v\u00e1rias esta\u00e7\u00f5es.<\/p>\r\n          <p>Recomendamos tamb\u00e9m que verifique as luzes, as fontes de alimenta\u00e7\u00e3o, os cabos e a estrutura de fixa\u00e7\u00e3o antes de cada \u00e9poca festiva para se certificar de que o produto est\u00e1 em boas condi\u00e7\u00f5es de funcionamento.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">13<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Quanto tempo demora normalmente o apoio p\u00f3s-venda?<\/h3>\r\n          <p>Normalmente, respondemos aos pedidos p\u00f3s-venda no prazo de 24-48 horas nos dias \u00fateis.<\/p>\r\n          <p>Para problemas urgentes relacionados com projectos antes ou durante a \u00e9poca festiva, recomendamos que nos contacte por correio eletr\u00f3nico ou WhatsApp, fornecendo fotografias n\u00edtidas, v\u00eddeos, informa\u00e7\u00f5es sobre a encomenda e uma descri\u00e7\u00e3o do problema.<\/p>\r\n          <p>Quanto mais completas forem as informa\u00e7\u00f5es, mais rapidamente a nossa equipa poder\u00e1 verificar o problema e apresentar uma solu\u00e7\u00e3o pr\u00e1tica.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">14<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Que informa\u00e7\u00f5es devo fornecer para o apoio p\u00f3s-venda?<\/h3>\r\n          <p>Para nos ajudar a tratar rapidamente o seu pedido, forne\u00e7a as seguintes informa\u00e7\u00f5es quando nos contactar:<\/p>\r\n          <ul>\r\n            <li>N\u00famero de encomenda ou nome do projeto;<\/li>\r\n            <li>Nome ou modelo do produto;<\/li>\r\n            <li>Uma descri\u00e7\u00e3o clara do problema;<\/li>\r\n            <li>Fotografias ou v\u00eddeos do problema;<\/li>\r\n            <li>Fotografias do ambiente de instala\u00e7\u00e3o;<\/li>\r\n            <li>Informa\u00e7\u00f5es sobre a fonte de alimenta\u00e7\u00e3o, a tens\u00e3o e a cablagem;<\/li>\r\n            <li>Fotografias da embalagem exterior e da etiqueta de expedi\u00e7\u00e3o se o problema estiver relacionado com o transporte.<\/li>\r\n          <\/ul>\r\n          <p>As informa\u00e7\u00f5es completas ajudam-nos a determinar se o problema est\u00e1 relacionado com a produ\u00e7\u00e3o, o envio, a instala\u00e7\u00e3o ou o ambiente de utiliza\u00e7\u00e3o. Isto permite-nos fornecer uma solu\u00e7\u00e3o mais precisa.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">15<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Qual \u00e9 o vosso princ\u00edpio de apoio p\u00f3s-venda?<\/h3>\r\n          <p>O nosso princ\u00edpio p\u00f3s-venda \u00e9 simples: identificar primeiro o problema e depois fornecer uma solu\u00e7\u00e3o pr\u00e1tica.<\/p>\r\n          <p>Para projectos comerciais, os clientes necessitam de uma comunica\u00e7\u00e3o clara e de um apoio eficiente. Concentramo-nos em ajudar os clientes a resolver problemas reais em vez de criar procedimentos complicados.<\/p>\r\n          <p>Dependendo da situa\u00e7\u00e3o, a nossa solu\u00e7\u00e3o pode incluir:<\/p>\r\n          <ul>\r\n            <li>Orienta\u00e7\u00e3o remota para a resolu\u00e7\u00e3o de problemas;<\/li>\r\n            <li>Sugest\u00f5es de repara\u00e7\u00e3o ou instala\u00e7\u00e3o;<\/li>\r\n            <li>Pe\u00e7as de substitui\u00e7\u00e3o;<\/li>\r\n            <li>Suporte para documenta\u00e7\u00e3o de danos de transporte;<\/li>\r\n            <li>Sugest\u00f5es de manuten\u00e7\u00e3o para utiliza\u00e7\u00e3o futura.<\/li>\r\n          <\/ul>\r\n          <p>Pretendemos que cada cliente compreenda claramente o processo p\u00f3s-venda antes de efetuar a compra e que se sinta mais confiante quando receber, instalar e utilizar os nossos produtos.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n    <div class=\"hyc-notice-box\">\r\n      <h2>Aviso importante<\/h2>\r\n      <p>Diferentes produtos podem ter diferentes estruturas, sistemas de ilumina\u00e7\u00e3o, m\u00e9todos de instala\u00e7\u00e3o e ambientes de utiliza\u00e7\u00e3o. A garantia final e a solu\u00e7\u00e3o p\u00f3s-venda depender\u00e3o dos detalhes da encomenda, do tipo de produto, das condi\u00e7\u00f5es reais de utiliza\u00e7\u00e3o e dos requisitos confirmados do projeto.<\/p>\r\n      <p>Se estiver a comprar decora\u00e7\u00f5es de Natal comerciais, grandes esculturas de luzes exteriores, \u00e1rvores de Natal personalizadas, luzes para postes de rua ou projectos de ilumina\u00e7\u00e3o de f\u00e9rias, contacte-nos antes de encomendar. Podemos fornecer sugest\u00f5es de produtos, orienta\u00e7\u00f5es de instala\u00e7\u00e3o e informa\u00e7\u00f5es de apoio p\u00f3s-venda com base nas necessidades do seu projeto.<\/p>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49ef420 e-flex e-con-boxed e-con e-parent\" data-id=\"49ef420\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-359ada1 e-con-full e-flex e-con e-child\" data-id=\"359ada1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b6ad7e elementor-widget__width-initial elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"8b6ad7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-window-minimize\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 352H48c-26.5 0-48 21.5-48 48v32c0 26.5 21.5 48 48 48h416c26.5 0 48-21.5 48-48v-32c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65945d5 e-con-full e-flex e-con e-child\" data-id=\"65945d5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f44d3fa elementor-align-right elementor-widget elementor-widget-breadcrumbs\" data-id=\"f44d3fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/hyclight.com\/pt\/\">In\u00edcio<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cefd99e e-flex e-con-boxed e-con e-parent\" data-id=\"cefd99e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63ead14 elementor-widget elementor-widget-heading\" data-id=\"63ead14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. sobre o produto<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5af01a elementor-widget elementor-widget-n-accordion\" data-id=\"e5af01a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Acorde\u00e3o. Abrir liga\u00e7\u00f5es com Enter ou Espa\u00e7o, fechar com Escape e navegar com Setas\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2400\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2400\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: Para que ocasi\u00f5es s\u00e3o adequados os vossos produtos de ilumina\u00e7\u00e3o? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2400\" class=\"elementor-element elementor-element-0852604 e-con-full e-flex e-con e-child\" data-id=\"0852604\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b9ddca elementor-widget elementor-widget-text-editor\" data-id=\"7b9ddca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Os nossos produtos de ilumina\u00e7\u00e3o s\u00e3o adequados para espa\u00e7os comerciais, parques tem\u00e1ticos, festivais, casamentos, festas privadas e v\u00e1rias outras ocasi\u00f5es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2401\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2401\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: Qual \u00e9 a classifica\u00e7\u00e3o de impermeabilidade dos produtos de ilumina\u00e7\u00e3o? Podem ser utilizados no exterior? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2401\" class=\"elementor-element elementor-element-96a76fd e-con-full e-flex e-con e-child\" data-id=\"96a76fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87c8ff1 elementor-widget elementor-widget-text-editor\" data-id=\"87c8ff1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Os nossos produtos de ilumina\u00e7\u00e3o t\u00eam uma classifica\u00e7\u00e3o \u00e0 prova de \u00e1gua de IP65, o que os torna totalmente adequados para utiliza\u00e7\u00e3o no exterior.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2402\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2402\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: Qual \u00e9 o tempo de vida \u00fatil dos produtos de ilumina\u00e7\u00e3o? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2402\" class=\"elementor-element elementor-element-8b270cc e-con-full e-flex e-con e-child\" data-id=\"8b270cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d6b4b2 elementor-widget elementor-widget-text-editor\" data-id=\"5d6b4b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Os nossos produtos de ilumina\u00e7\u00e3o s\u00e3o fabricados com materiais de alta qualidade e podem durar mais de 5 anos em condi\u00e7\u00f5es normais de utiliza\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2403\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2403\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: Oferecem servi\u00e7os de ilumina\u00e7\u00e3o personalizados? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2403\" class=\"elementor-element elementor-element-dac7830 e-con-full e-flex e-con e-child\" data-id=\"dac7830\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfb13e5 elementor-widget elementor-widget-text-editor\" data-id=\"cfb13e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Sim, oferecemos servi\u00e7os de personaliza\u00e7\u00e3o, incluindo design, cor e tamanho.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2404\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2404\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: Os produtos de ilumina\u00e7\u00e3o s\u00e3o amigos do ambiente? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2404\" class=\"elementor-element elementor-element-e8721f3 e-con-full e-flex e-con e-child\" data-id=\"e8721f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ceb9e5a elementor-widget elementor-widget-text-editor\" data-id=\"ceb9e5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Sim, os nossos produtos cumprem as normas ambientais e possuem certifica\u00e7\u00f5es como a ISO9001.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2405\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2405\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: Os produtos de ilumina\u00e7\u00e3o cumprem as normas de seguran\u00e7a norte-americanas e europeias? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2405\" class=\"elementor-element elementor-element-5a28997 e-con-full e-flex e-con e-child\" data-id=\"5a28997\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46379c7 elementor-widget elementor-widget-text-editor\" data-id=\"46379c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Os nossos produtos passaram as certifica\u00e7\u00f5es CE e UL, cumprindo integralmente as normas de seguran\u00e7a dos mercados norte-americano e europeu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca6e80b e-flex e-con-boxed e-con e-parent\" data-id=\"ca6e80b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c928c22 elementor-widget elementor-widget-heading\" data-id=\"c928c22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2.Sobre as compras<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-194cf03 elementor-widget elementor-widget-n-accordion\" data-id=\"194cf03\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Acorde\u00e3o. Abrir liga\u00e7\u00f5es com Enter ou Espa\u00e7o, fechar com Escape e navegar com Setas\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2650\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2650\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: Como posso obter um or\u00e7amento para os produtos? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2650\" class=\"elementor-element elementor-element-0db3d1b e-con-full e-flex e-con e-child\" data-id=\"0db3d1b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca1b95b elementor-widget elementor-widget-text-editor\" data-id=\"ca1b95b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Pode contactar-nos atrav\u00e9s do s\u00edtio Web ou preencher um formul\u00e1rio para obter um or\u00e7amento do produto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2651\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2651\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: \u00c9 necess\u00e1ria uma quantidade m\u00ednima de encomenda? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2651\" class=\"elementor-element elementor-element-9a0d98b e-con-full e-flex e-con e-child\" data-id=\"9a0d98b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6cc5de elementor-widget elementor-widget-text-editor\" data-id=\"a6cc5de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: A quantidade m\u00ednima de encomenda varia consoante o tipo de produto. Contacte a nossa equipa de vendas para obter mais informa\u00e7\u00f5es. As encomendas personalizadas come\u00e7am com uma unidade.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2652\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2652\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: Quais s\u00e3o os m\u00e9todos de pagamento aceites? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2652\" class=\"elementor-element elementor-element-576750d e-con-full e-flex e-con e-child\" data-id=\"576750d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5ee924 elementor-widget elementor-widget-text-editor\" data-id=\"d5ee924\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Aceitamos transfer\u00eancias banc\u00e1rias, cart\u00f5es de cr\u00e9dito e outros m\u00e9todos de pagamento internacionais comuns.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-580e171 e-flex e-con-boxed e-con e-parent\" data-id=\"580e171\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afdde11 elementor-widget elementor-widget-heading\" data-id=\"afdde11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. sobre o envio e a instala\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e21699 elementor-widget elementor-widget-n-accordion\" data-id=\"3e21699\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Acorde\u00e3o. Abrir liga\u00e7\u00f5es com Enter ou Espa\u00e7o, fechar com Escape e navegar com Setas\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6510\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-6510\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: Quais s\u00e3o os m\u00e9todos de pagamento aceites? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6510\" class=\"elementor-element elementor-element-1e49971 e-con-full e-flex e-con e-child\" data-id=\"1e49971\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e74c0b elementor-widget elementor-widget-text-editor\" data-id=\"7e74c0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Sim, prestamos servi\u00e7os de envio internacional e podemos ajudar a organizar a log\u00edstica.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6511\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6511\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: Como posso reduzir os custos de envio? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6511\" class=\"elementor-element elementor-element-4585ee4 e-con-full e-flex e-con e-child\" data-id=\"4585ee4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73062e9 elementor-widget elementor-widget-text-editor\" data-id=\"73062e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Os nossos produtos de ilumina\u00e7\u00e3o s\u00e3o concebidos com embalagens dobr\u00e1veis para reduzir o volume e os custos de envio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6512\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6512\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: O seguro \u00e9 fornecido durante o transporte? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6512\" class=\"elementor-element elementor-element-d901ebd e-con-full e-flex e-con e-child\" data-id=\"d901ebd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adf11e0 elementor-widget elementor-widget-text-editor\" data-id=\"adf11e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Sim, podemos organizar um seguro de transporte para as suas mercadorias.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6513\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6513\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: Os produtos de ilumina\u00e7\u00e3o s\u00e3o f\u00e1ceis de instalar? S\u00e3o fornecidos guias de instala\u00e7\u00e3o? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6513\" class=\"elementor-element elementor-element-3db4329 e-con-full e-flex e-con e-child\" data-id=\"3db4329\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44bc7da elementor-widget elementor-widget-text-editor\" data-id=\"44bc7da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Os nossos produtos de ilumina\u00e7\u00e3o s\u00e3o f\u00e1ceis de instalar e s\u00e3o fornecidos com guias de instala\u00e7\u00e3o pormenorizados. Tamb\u00e9m oferecemos apoio \u00e0 instala\u00e7\u00e3o no local, se necess\u00e1rio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6514\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6514\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: Prestam servi\u00e7os de instala\u00e7\u00e3o? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6514\" class=\"elementor-element elementor-element-bd18b38 e-con-full e-flex e-con e-child\" data-id=\"bd18b38\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a95c4aa elementor-widget elementor-widget-text-editor\" data-id=\"a95c4aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Com base nas necessidades do cliente, podemos enviar uma equipa profissional para prestar servi\u00e7os de instala\u00e7\u00e3o.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9615af3 e-flex e-con-boxed e-con e-parent\" data-id=\"9615af3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21172e5 elementor-widget elementor-widget-heading\" data-id=\"21172e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. sobre o servi\u00e7o p\u00f3s-venda<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-580535d elementor-widget elementor-widget-n-accordion\" data-id=\"580535d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Acorde\u00e3o. Abrir liga\u00e7\u00f5es com Enter ou Espa\u00e7o, fechar com Escape e navegar com Setas\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9220\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-9220\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> P: Qual \u00e9 o per\u00edodo de garantia dos produtos de ilumina\u00e7\u00e3o? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9220\" class=\"elementor-element elementor-element-db0ce94 e-con-full e-flex e-con e-child\" data-id=\"db0ce94\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3000eb6 elementor-widget elementor-widget-text-editor\" data-id=\"3000eb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R: Os nossos produtos de ilumina\u00e7\u00e3o t\u00eam uma garantia de 1 a 2 anos, consoante o tipo de produto.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0bacc7 e-con-full e-flex e-con e-parent\" data-id=\"f0bacc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e0f627 elementor-widget elementor-widget-image\" data-id=\"6e0f627\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"730\" src=\"https:\/\/hyclight.com\/wp-content\/uploads\/2025\/12\/hoyechi-certificate-banner.webp\" class=\"attachment-full size-full wp-image-131\" alt=\"\" srcset=\"https:\/\/hyclight.com\/wp-content\/uploads\/2025\/12\/hoyechi-certificate-banner.webp 1920w, https:\/\/hyclight.com\/wp-content\/uploads\/2025\/12\/hoyechi-certificate-banner-300x114.webp 300w, https:\/\/hyclight.com\/wp-content\/uploads\/2025\/12\/hoyechi-certificate-banner-1024x389.webp 1024w, https:\/\/hyclight.com\/wp-content\/uploads\/2025\/12\/hoyechi-certificate-banner-768x292.webp 768w, https:\/\/hyclight.com\/wp-content\/uploads\/2025\/12\/hoyechi-certificate-banner-1536x584.webp 1536w, https:\/\/hyclight.com\/wp-content\/uploads\/2025\/12\/hoyechi-certificate-banner-18x7.webp 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Commercial Holiday Lighting Support Warranty &#038; After-Sales Support At HYC Lighting, we understand that commercial Christmas decorations, large outdoor light sculptures, Christmas trees, street pole motif lights, and custom holiday display projects are more than ordinary products. They are often part of an important seasonal event, commercial display, public space decoration, or city holiday project. [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-34","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.6 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ - hyclight.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hyclight.com\/pt\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Commercial Holiday Lighting Support Warranty &#038; After-Sales Support At HYC Lighting, we understand that commercial Christmas decorations, large outdoor light sculptures, Christmas trees, street pole motif lights, and custom holiday display projects are more than ordinary products. 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