{"id":34,"date":"2025-12-09T06:53:59","date_gmt":"2025-12-09T06:53:59","guid":{"rendered":"https:\/\/hyclight.com\/?page_id=34"},"modified":"2026-04-26T12:45:14","modified_gmt":"2026-04-26T12:45:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/hyclight.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"34\" class=\"elementor elementor-34\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf6ea9e e-flex e-con-boxed e-con e-parent\" data-id=\"bf6ea9e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fdd4adc elementor-widget elementor-widget-html\" data-id=\"fdd4adc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n  .hyc-warranty-page {\r\n    --hyc-orange: #E2820A;\r\n    --hyc-orange-dark: #b76506;\r\n    --hyc-black: #181818;\r\n    --hyc-text: #333;\r\n    --hyc-muted: #666;\r\n    --hyc-bg: #fffaf3;\r\n    --hyc-border: #f0dfc8;\r\n    --hyc-card: #ffffff;\r\n    font-family: Arial, Helvetica, sans-serif;\r\n    color: var(--hyc-text);\r\n    font-size: 18px;\r\n    line-height: 1.72;\r\n    background: #fff;\r\n  }\r\n\r\n  .hyc-warranty-page * {\r\n    box-sizing: border-box;\r\n  }\r\n\r\n  .hyc-warranty-wrap {\r\n    max-width: 1400px;\r\n    margin: 0 auto;\r\n    padding: 70px 24px;\r\n  }\r\n\r\n  .hyc-warranty-hero {\r\n    position: relative;\r\n    overflow: hidden;\r\n    border-radius: 28px;\r\n    padding: 70px 58px;\r\n    background:\r\n      linear-gradient(120deg, rgba(226,130,10,0.94), rgba(38,26,12,0.96)),\r\n      radial-gradient(circle at top right, rgba(255,255,255,0.28), transparent 36%);\r\n    color: #fff;\r\n    box-shadow: 0 22px 60px rgba(226,130,10,0.28);\r\n  }\r\n\r\n  .hyc-warranty-hero::before {\r\n    content: \"\";\r\n    position: absolute;\r\n    top: -80%;\r\n    left: -40%;\r\n    width: 42%;\r\n    height: 260%;\r\n    background: linear-gradient(90deg, transparent, rgba(255,255,255,0.28), transparent);\r\n    transform: rotate(18deg);\r\n    animation: hycWarrantyLight 5.8s ease-in-out infinite;\r\n    pointer-events: none;\r\n  }\r\n\r\n  @keyframes hycWarrantyLight {\r\n    0% { left: -50%; opacity: 0; }\r\n    35% { opacity: 1; }\r\n    70% { left: 115%; opacity: 0; }\r\n    100% { left: 115%; opacity: 0; }\r\n  }\r\n\r\n  .hyc-warranty-kicker {\r\n    display: inline-flex;\r\n    align-items: center;\r\n    gap: 10px;\r\n    padding: 9px 16px;\r\n    border-radius: 999px;\r\n    background: rgba(255,255,255,0.16);\r\n    border: 1px solid rgba(255,255,255,0.28);\r\n    font-size: 15px;\r\n    font-weight: 700;\r\n    letter-spacing: .04em;\r\n    text-transform: uppercase;\r\n    margin-bottom: 22px;\r\n  }\r\n\r\n  .hyc-warranty-kicker::before {\r\n    content: \"\";\r\n    width: 9px;\r\n    height: 9px;\r\n    border-radius: 50%;\r\n    background: #fff;\r\n    box-shadow: 0 0 18px rgba(255,255,255,0.9);\r\n  }\r\n\r\n  .hyc-warranty-hero h2 {\r\n    margin: 0 0 22px;\r\n    font-size: 46px;\r\n    line-height: 1.15;\r\n    color: #fff;\r\n    font-weight: 800;\r\n    letter-spacing: -0.02em;\r\n  }\r\n\r\n  .hyc-warranty-hero p {\r\n    max-width: 1060px;\r\n    margin: 0 0 16px;\r\n    color: rgba(255,255,255,0.94);\r\n  }\r\n\r\n  .hyc-support-strip {\r\n    display: grid;\r\n    grid-template-columns: repeat(4, 1fr);\r\n    gap: 18px;\r\n    margin-top: 32px;\r\n  }\r\n\r\n  .hyc-support-item {\r\n    padding: 20px 18px;\r\n    border-radius: 18px;\r\n    background: rgba(255,255,255,0.13);\r\n    border: 1px solid rgba(255,255,255,0.22);\r\n    backdrop-filter: blur(8px);\r\n  }\r\n\r\n  .hyc-support-num {\r\n    display: block;\r\n    font-size: 26px;\r\n    font-weight: 800;\r\n    color: #fff;\r\n    margin-bottom: 5px;\r\n  }\r\n\r\n  .hyc-support-text {\r\n    display: block;\r\n    color: rgba(255,255,255,0.88);\r\n    font-size: 15px;\r\n    line-height: 1.45;\r\n  }\r\n\r\n  .hyc-section-title {\r\n    margin: 72px 0 26px;\r\n    display: flex;\r\n    align-items: center;\r\n    gap: 16px;\r\n  }\r\n\r\n  .hyc-section-title span {\r\n    width: 46px;\r\n    height: 46px;\r\n    flex: 0 0 46px;\r\n    display: inline-flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    border-radius: 14px;\r\n    background: var(--hyc-orange);\r\n    color: #fff;\r\n    font-weight: 800;\r\n    box-shadow: 0 12px 26px rgba(226,130,10,0.25);\r\n  }\r\n\r\n  .hyc-section-title h2 {\r\n    margin: 0;\r\n    color: var(--hyc-black);\r\n    font-size: 34px;\r\n    line-height: 1.22;\r\n    font-weight: 800;\r\n  }\r\n\r\n  .hyc-intro-panel {\r\n    display: grid;\r\n    grid-template-columns: 1.1fr 0.9fr;\r\n    gap: 28px;\r\n    margin-top: 34px;\r\n  }\r\n\r\n  .hyc-intro-card,\r\n  .hyc-check-card {\r\n    background: var(--hyc-card);\r\n    border: 1px solid var(--hyc-border);\r\n    border-radius: 24px;\r\n    padding: 34px;\r\n    box-shadow: 0 16px 45px rgba(26,26,26,0.07);\r\n  }\r\n\r\n  .hyc-intro-card {\r\n    border-top: 5px solid var(--hyc-orange);\r\n  }\r\n\r\n  .hyc-intro-card p {\r\n    margin: 0 0 18px;\r\n  }\r\n\r\n  .hyc-intro-card p:last-child {\r\n    margin-bottom: 0;\r\n  }\r\n\r\n  .hyc-check-card {\r\n    background:\r\n      linear-gradient(180deg, #fff, #fffaf3);\r\n  }\r\n\r\n  .hyc-check-card h3 {\r\n    margin: 0 0 18px;\r\n    font-size: 24px;\r\n    color: var(--hyc-black);\r\n  }\r\n\r\n  .hyc-check-list {\r\n    list-style: none;\r\n    padding: 0;\r\n    margin: 0;\r\n  }\r\n\r\n  .hyc-check-list li {\r\n    position: relative;\r\n    padding-left: 28px;\r\n    margin-bottom: 13px;\r\n    color: var(--hyc-text);\r\n  }\r\n\r\n  .hyc-check-list li::before {\r\n    content: \"\";\r\n    position: absolute;\r\n    left: 0;\r\n    top: 13px;\r\n    width: 9px;\r\n    height: 9px;\r\n    border-radius: 50%;\r\n    background: var(--hyc-orange);\r\n    box-shadow: 0 0 0 5px rgba(226,130,10,0.12);\r\n  }\r\n\r\n  .hyc-faq-grid {\r\n    display: grid;\r\n    grid-template-columns: 1fr;\r\n    gap: 22px;\r\n  }\r\n\r\n  .hyc-faq-card {\r\n    position: relative;\r\n    overflow: hidden;\r\n    display: grid;\r\n    grid-template-columns: 82px 1fr;\r\n    gap: 24px;\r\n    padding: 30px;\r\n    border-radius: 24px;\r\n    background: #fff;\r\n    border: 1px solid var(--hyc-border);\r\n    box-shadow: 0 12px 36px rgba(20,20,20,0.06);\r\n    transition: transform .25s ease, box-shadow .25s ease, border-color .25s ease;\r\n  }\r\n\r\n  .hyc-faq-card::after {\r\n    content: \"\";\r\n    position: absolute;\r\n    top: 0;\r\n    left: 0;\r\n    width: 6px;\r\n    height: 100%;\r\n    background: var(--hyc-orange);\r\n    opacity: .95;\r\n  }\r\n\r\n  .hyc-faq-card:hover {\r\n    transform: translateY(-4px);\r\n    border-color: rgba(226,130,10,0.45);\r\n    box-shadow: 0 18px 52px rgba(226,130,10,0.14);\r\n  }\r\n\r\n  .hyc-faq-no {\r\n    width: 64px;\r\n    height: 64px;\r\n    border-radius: 20px;\r\n    background: rgba(226,130,10,0.1);\r\n    color: var(--hyc-orange);\r\n    display: inline-flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    font-size: 23px;\r\n    font-weight: 800;\r\n    border: 1px solid rgba(226,130,10,0.22);\r\n  }\r\n\r\n  .hyc-faq-content h3 {\r\n    margin: 0 0 14px;\r\n    font-size: 24px;\r\n    line-height: 1.35;\r\n    color: var(--hyc-black);\r\n  }\r\n\r\n  .hyc-faq-content p {\r\n    margin: 0 0 14px;\r\n  }\r\n\r\n  .hyc-faq-content p:last-child {\r\n    margin-bottom: 0;\r\n  }\r\n\r\n  .hyc-faq-content ul {\r\n    margin: 12px 0 18px;\r\n    padding: 0;\r\n    list-style: none;\r\n  }\r\n\r\n  .hyc-faq-content li {\r\n    position: relative;\r\n    margin-bottom: 10px;\r\n    padding-left: 25px;\r\n  }\r\n\r\n  .hyc-faq-content li::before {\r\n    content: \"\";\r\n    position: absolute;\r\n    left: 0;\r\n    top: 13px;\r\n    width: 7px;\r\n    height: 7px;\r\n    border-radius: 50%;\r\n    background: var(--hyc-orange);\r\n  }\r\n\r\n  .hyc-notice-box {\r\n    margin-top: 48px;\r\n    padding: 38px;\r\n    border-radius: 26px;\r\n    background:\r\n      linear-gradient(135deg, rgba(226,130,10,0.12), rgba(226,130,10,0.04)),\r\n      #fff;\r\n    border: 1px solid rgba(226,130,10,0.28);\r\n    box-shadow: 0 18px 48px rgba(226,130,10,0.1);\r\n  }\r\n\r\n  .hyc-notice-box h2 {\r\n    margin: 0 0 16px;\r\n    font-size: 30px;\r\n    color: var(--hyc-black);\r\n  }\r\n\r\n  .hyc-notice-box p {\r\n    margin: 0 0 14px;\r\n  }\r\n\r\n  .hyc-notice-box p:last-child {\r\n    margin-bottom: 0;\r\n  }\r\n\r\n  @media (max-width: 1024px) {\r\n    .hyc-warranty-wrap {\r\n      padding: 52px 20px;\r\n    }\r\n\r\n    .hyc-warranty-hero {\r\n      padding: 52px 34px;\r\n    }\r\n\r\n    .hyc-warranty-hero h2 {\r\n      font-size: 38px;\r\n    }\r\n\r\n    .hyc-support-strip {\r\n      grid-template-columns: repeat(2, 1fr);\r\n    }\r\n\r\n    .hyc-intro-panel {\r\n      grid-template-columns: 1fr;\r\n    }\r\n  }\r\n\r\n  @media (max-width: 767px) {\r\n    .hyc-warranty-page {\r\n      font-size: 13px;\r\n      line-height: 1.65;\r\n    }\r\n\r\n    .hyc-warranty-wrap {\r\n      padding: 34px 14px;\r\n    }\r\n\r\n    .hyc-warranty-hero {\r\n      border-radius: 20px;\r\n      padding: 36px 22px;\r\n    }\r\n\r\n    .hyc-warranty-kicker {\r\n      font-size: 12px;\r\n      padding: 7px 12px;\r\n    }\r\n\r\n    .hyc-warranty-hero h2 {\r\n      font-size: 28px;\r\n      line-height: 1.22;\r\n    }\r\n\r\n    .hyc-support-strip {\r\n      grid-template-columns: 1fr 1fr;\r\n      gap: 12px;\r\n    }\r\n\r\n    .hyc-support-item {\r\n      padding: 15px 12px;\r\n      border-radius: 14px;\r\n    }\r\n\r\n    .hyc-support-num {\r\n      font-size: 20px;\r\n    }\r\n\r\n    .hyc-support-text {\r\n      font-size: 12px;\r\n    }\r\n\r\n    .hyc-section-title {\r\n      margin: 46px 0 18px;\r\n      gap: 12px;\r\n    }\r\n\r\n    .hyc-section-title span {\r\n      width: 38px;\r\n      height: 38px;\r\n      flex: 0 0 38px;\r\n      border-radius: 12px;\r\n      font-size: 14px;\r\n    }\r\n\r\n    .hyc-section-title h2 {\r\n      font-size: 24px;\r\n    }\r\n\r\n    .hyc-intro-card,\r\n    .hyc-check-card {\r\n      padding: 22px;\r\n      border-radius: 18px;\r\n    }\r\n\r\n    .hyc-check-card h3 {\r\n      font-size: 19px;\r\n    }\r\n\r\n    .hyc-faq-card {\r\n      grid-template-columns: 1fr;\r\n      gap: 12px;\r\n      padding: 24px 20px;\r\n      border-radius: 18px;\r\n    }\r\n\r\n    .hyc-faq-no {\r\n      width: 48px;\r\n      height: 48px;\r\n      border-radius: 15px;\r\n      font-size: 18px;\r\n    }\r\n\r\n    .hyc-faq-content h3 {\r\n      font-size: 19px;\r\n    }\r\n\r\n    .hyc-check-list li::before,\r\n    .hyc-faq-content li::before {\r\n      top: 9px;\r\n    }\r\n\r\n    .hyc-notice-box {\r\n      padding: 24px;\r\n      border-radius: 20px;\r\n    }\r\n\r\n    .hyc-notice-box h2 {\r\n      font-size: 22px;\r\n    }\r\n  }\r\n<\/style>\r\n\r\n<section class=\"hyc-warranty-page\">\r\n  <div class=\"hyc-warranty-wrap\">\r\n\r\n    <div class=\"hyc-warranty-hero\">\r\n      <div class=\"hyc-warranty-kicker\">Soutien \u00e0 l'\u00e9clairage des f\u00eates commerciales<\/div>\r\n      <h2>Garantie et assistance apr\u00e8s-vente<\/h2>\r\n\r\n      <p>Chez HYC Lighting, nous comprenons que les d\u00e9corations de No\u00ebl commerciales, les grandes sculptures lumineuses d'ext\u00e9rieur, les arbres de No\u00ebl, les illuminations de poteaux de rue et les projets d'affichage de vacances personnalis\u00e9s sont plus que des produits ordinaires. Ils font souvent partie d'un \u00e9v\u00e9nement saisonnier important, d'une exposition commerciale, d'une d\u00e9coration d'espace public ou d'un projet de vacances de la ville.<\/p>\r\n\r\n      <p>C'est pourquoi notre service apr\u00e8s-vente ne se limite pas \u00e0 une simple d\u00e9claration de \u201cgarantie d'un an\u201d. Des tests pr\u00e9alables \u00e0 l'exp\u00e9dition et de l'emballage de protection aux conseils d'installation, en passant par les pi\u00e8ces de rechange, l'assistance technique et l'assistance en cas de dommages dus \u00e0 l'exp\u00e9dition, nous nous effor\u00e7ons de fournir une assistance claire et pratique \u00e0 nos clients.<\/p>\r\n\r\n      <div class=\"hyc-support-strip\">\r\n        <div class=\"hyc-support-item\">\r\n          <span class=\"hyc-support-num\">1 an<\/span>\r\n          <span class=\"hyc-support-text\">Garantie limit\u00e9e pour les d\u00e9fauts de fabrication dans des conditions normales d'utilisation<\/span>\r\n        <\/div>\r\n        <div class=\"hyc-support-item\">\r\n          <span class=\"hyc-support-num\">24-48h<\/span>\r\n          <span class=\"hyc-support-text\">R\u00e9ponse aux demandes de service apr\u00e8s-vente dans un d\u00e9lai d'un jour ouvrable<\/span>\r\n        <\/div>\r\n        <div class=\"hyc-support-item\">\r\n          <span class=\"hyc-support-num\">Pi\u00e8ces d\u00e9tach\u00e9es<\/span>\r\n          <span class=\"hyc-support-text\">Guirlandes de LED, blocs d'alimentation, contr\u00f4leurs, c\u00e2bles et accessoires<\/span>\r\n        <\/div>\r\n        <div class=\"hyc-support-item\">\r\n          <span class=\"hyc-support-num\">Projet<\/span>\r\n          <span class=\"hyc-support-text\">Soutien aux grands projets commerciaux d'affichage pour les f\u00eates de fin d'ann\u00e9e<\/span>\r\n        <\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"hyc-intro-panel\">\r\n      <div class=\"hyc-intro-card\">\r\n        <p>Avant d'\u00eatre exp\u00e9di\u00e9s, nos produits sont contr\u00f4l\u00e9s au niveau de la performance de l'\u00e9clairage, du c\u00e2blage, de la structure, des accessoires et de l'emballage. Pour les projets personnalis\u00e9s, nous pouvons \u00e9galement fournir des photos ou des vid\u00e9os avant l'exp\u00e9dition, si n\u00e9cessaire, afin que les clients puissent v\u00e9rifier l'\u00e9tat du produit avant la livraison.<\/p>\r\n\r\n        <p>Si un probl\u00e8me survient pendant l'exp\u00e9dition, l'installation ou l'utilisation, notre \u00e9quipe aidera \u00e0 v\u00e9rifier la situation et fournira une solution pratique, telle que des pi\u00e8ces de rechange, des conseils de r\u00e9paration, une assistance technique \u00e0 distance ou une aide pour une r\u00e9clamation concernant des dommages caus\u00e9s par l'exp\u00e9dition.<\/p>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-check-card\">\r\n        <h3>Focus sur le soutien<\/h3>\r\n        <ul class=\"hyc-check-list\">\r\n          <li>Tests pr\u00e9alables \u00e0 l'exp\u00e9dition et emballage de protection<\/li>\r\n          <li>Conseils d'installation et assistance technique \u00e0 distance<\/li>\r\n          <li>Pi\u00e8ces de rechange et suggestions de r\u00e9paration<\/li>\r\n          <li>Assistance en cas de dommages dus \u00e0 l'exp\u00e9dition et documentation relative \u00e0 la demande d'indemnisation<\/li>\r\n          <li>Suggestions d'entretien pour les projets commerciaux saisonniers<\/li>\r\n        <\/ul>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"hyc-section-title\">\r\n      <span>FAQ<\/span>\r\n      <h2>Questions fr\u00e9quemment pos\u00e9es<\/h2>\r\n    <\/div>\r\n\r\n    <div class=\"hyc-faq-grid\">\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">01<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Que couvre la garantie d'un an ?<\/h3>\r\n          <p>Notre garantie limit\u00e9e d'un an couvre les d\u00e9fauts de fabrication dans le cadre d'une utilisation normale.<\/p>\r\n          <p>Il peut s'agir de probl\u00e8mes tels qu'une d\u00e9faillance de la lumi\u00e8re LED, des probl\u00e8mes d'alimentation \u00e9lectrique ou de contr\u00f4leur, des d\u00e9fauts de connexion du c\u00e2blage ou des probl\u00e8mes structurels dus \u00e0 la qualit\u00e9 de la production.<\/p>\r\n          <p>En fonction de la situation r\u00e9elle, notre assistance peut comprendre des conseils de r\u00e9paration, une assistance technique \u00e0 distance, des pi\u00e8ces de rechange ou d'autres solutions apr\u00e8s-vente.<\/p>\r\n          <p>Pour les grandes d\u00e9corations commerciales, il n'est g\u00e9n\u00e9ralement pas n\u00e9cessaire de renvoyer l'ensemble du produit. Dans de nombreux cas, le remplacement des cha\u00eenes de LED, des blocs d'alimentation, des contr\u00f4leurs, des c\u00e2bles ou d'autres pi\u00e8ces locales permet de r\u00e9soudre le probl\u00e8me plus rapidement et \u00e0 moindre co\u00fbt.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">02<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Qu'est-ce qui est inclus dans la garantie ?<\/h3>\r\n          <p>La garantie s'applique principalement aux probl\u00e8mes caus\u00e9s par des d\u00e9fauts de fabrication dans le cadre d'une utilisation normale.<\/p>\r\n          <p>La couverture typique de la garantie peut inclure<\/p>\r\n          <ul>\r\n            <li>Guirlandes lumineuses \u00e0 LED qui tombent en panne dans des conditions normales d'utilisation ;<\/li>\r\n            <li>Alimentations, transformateurs ou contr\u00f4leurs pr\u00e9sentant des probl\u00e8mes de qualit\u00e9 ;<\/li>\r\n            <li>Probl\u00e8mes de c\u00e2blage ou de connecteur dus \u00e0 des d\u00e9fauts de production ;<\/li>\r\n            <li>D\u00e9fauts structurels dus \u00e0 la qualit\u00e9 de la fabrication ;<\/li>\r\n            <li>Les probl\u00e8mes d'assemblage ou de fabrication sont confirm\u00e9s avant l'exp\u00e9dition.<\/li>\r\n          <\/ul>\r\n          <p>Si vous constatez un probl\u00e8me apr\u00e8s avoir re\u00e7u le produit, veuillez nous contacter d\u00e8s que possible en joignant des photos et des vid\u00e9os claires, ainsi que les informations relatives \u00e0 la commande. Notre \u00e9quipe examinera le cas et fournira la solution la plus appropri\u00e9e.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">03<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Qu'est-ce qui n'est pas couvert par la garantie ?<\/h3>\r\n          <p>Pour \u00e9viter tout malentendu, les situations suivantes ne sont g\u00e9n\u00e9ralement pas couvertes par la garantie gratuite :<\/p>\r\n          <ul>\r\n            <li>Dommages caus\u00e9s par une installation incorrecte ;<\/li>\r\n            <li>Les dommages caus\u00e9s par une utilisation incorrecte ou le non-respect des instructions d'installation ;<\/li>\r\n            <li>Dommages humains, chocs, mauvaise manipulation ou utilisation incorrecte ;<\/li>\r\n            <li>Modification ou r\u00e9paration non autoris\u00e9e par le client ou un tiers ;<\/li>\r\n            <li>Les dommages caus\u00e9s par des conditions m\u00e9t\u00e9orologiques extr\u00eames d\u00e9passant la valeur nominale du produit ;<\/li>\r\n            <li>Dommages \u00e9lectriques caus\u00e9s par une connexion de tension incorrecte ;<\/li>\r\n            <li>Vieillissement normal, d\u00e9coloration, usure ou exposition \u00e0 long terme ;<\/li>\r\n            <li>Dommages structurels caus\u00e9s par une fixation, un soutien ou un entretien insuffisants ;<\/li>\r\n            <li>Les dommages caus\u00e9s par une manipulation ou un stockage inad\u00e9quats apr\u00e8s la livraison.<\/li>\r\n          <\/ul>\r\n          <p>Si le probl\u00e8me n'est pas couvert par la garantie gratuite, nous pouvons toujours fournir des pi\u00e8ces de rechange payantes, des suggestions de r\u00e9paration et des conseils techniques pour vous aider \u00e0 r\u00e9duire vos co\u00fbts d'entretien.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">04<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Que dois-je faire si mon produit arrive endommag\u00e9 ?<\/h3>\r\n          <p>Si votre produit arrive endommag\u00e9, veuillez inspecter l'emballage et l'\u00e9tat du produit d\u00e8s que possible apr\u00e8s la livraison.<\/p>\r\n          <p>Si vous constatez que l'emballage est cass\u00e9, que la structure est d\u00e9form\u00e9e, que des pi\u00e8ces sont endommag\u00e9es, que l'\u00e9clairage est d\u00e9fectueux ou que d'autres probl\u00e8mes sont visibles, veuillez nous contacter dans les 7 jours suivant la r\u00e9ception de la marchandise.<\/p>\r\n          <p>Dans la mesure du possible, veuillez fournir les informations suivantes :<\/p>\r\n          <ul>\r\n            <li>Photos de l'emballage ext\u00e9rieur ;<\/li>\r\n            <li>Photos de la zone endommag\u00e9e ;<\/li>\r\n            <li>Photos de l'ensemble du produit ;<\/li>\r\n            <li>Photos de l'\u00e9tiquette d'exp\u00e9dition ou des informations de suivi ;<\/li>\r\n            <li>Vid\u00e9o de d\u00e9ballage ou vid\u00e9o sur place ;<\/li>\r\n            <li>Num\u00e9ro de commande ou nom du projet.<\/li>\r\n          <\/ul>\r\n          <p>Ne jetez pas l'emballage avant que le probl\u00e8me ne soit confirm\u00e9. Les r\u00e9clamations pour dommages dus \u00e0 l'exp\u00e9dition n\u00e9cessitent g\u00e9n\u00e9ralement des photos claires, des vid\u00e9os et des preuves de l'emballage.<\/p>\r\n          <p>Apr\u00e8s avoir examin\u00e9 le dossier, nous vous aiderons \u00e0 \u00e9valuer les dommages et vous proposerons une solution pratique, telle que des pi\u00e8ces de rechange, des conseils de r\u00e9paration ou une assistance pour l'envoi des documents de demande d'indemnisation.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">05<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Apportez-vous votre aide pour les r\u00e9clamations relatives aux dommages caus\u00e9s par l'exp\u00e9dition ?<\/h3>\r\n          <p>Oui. Si le dommage semble li\u00e9 au transport, nous vous aiderons \u00e0 examiner la situation et \u00e0 fournir les documents n\u00e9cessaires ou les informations \u00e0 l'appui de la demande d'indemnisation des dommages caus\u00e9s par le transport.<\/p>\r\n          <p>Toutefois, les dommages li\u00e9s \u00e0 l'exp\u00e9dition doivent \u00eatre signal\u00e9s rapidement et \u00e9tay\u00e9s par des preuves \u00e9videntes. Des photos du produit endommag\u00e9, de l'emballage ext\u00e9rieur, de l'\u00e9tiquette d'exp\u00e9dition et de l'\u00e9tat de la livraison sont tr\u00e8s importantes.<\/p>\r\n          <p>Nous recommandons de v\u00e9rifier les marchandises imm\u00e9diatement apr\u00e8s la livraison, en particulier pour les grandes d\u00e9corations commerciales et les produits sur mesure.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">06<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Si une partie seulement des lampes cesse de fonctionner, dois-je renvoyer l'ensemble du produit ?<\/h3>\r\n          <p>Dans la plupart des cas, non.<\/p>\r\n          <p>Un grand nombre de nos d\u00e9corations de vacances commerciales sont con\u00e7ues avec des pi\u00e8ces rempla\u00e7ables, telles que les guirlandes lumineuses \u00e0 DEL, les blocs d'alimentation, les contr\u00f4leurs, les c\u00e2bles, les connecteurs et les accessoires de montage.<\/p>\r\n          <p>Si une partie seulement du produit ne fonctionne pas, veuillez nous envoyer des photos ou des vid\u00e9os montrant la zone probl\u00e9matique. Notre \u00e9quipe vous aidera \u00e0 identifier la cause possible et \u00e0 confirmer les pi\u00e8ces de rechange n\u00e9cessaires.<\/p>\r\n          <p>Il s'agit g\u00e9n\u00e9ralement d'une solution plus rapide et plus pratique que de renvoyer l'ensemble du produit, en particulier pour les grands arbres de No\u00ebl, les sculptures lumineuses, les illuminations de poteaux de rue, les expositions itin\u00e9rantes, les arches lumineuses et les installations de vacances personnalis\u00e9es.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">07<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Fournissez-vous des pi\u00e8ces de rechange ?<\/h3>\r\n          <p>Oui. Nous pouvons fournir une assistance pour les pi\u00e8ces de rechange.<\/p>\r\n          <p>Les pi\u00e8ces de rechange les plus courantes sont les suivantes<\/p>\r\n          <ul>\r\n            <li>Guirlandes lumineuses \u00e0 LED ;<\/li>\r\n            <li>Alimentations ou transformateurs ;<\/li>\r\n            <li>Contr\u00f4leurs ;<\/li>\r\n            <li>C\u00e2bles de connexion ;<\/li>\r\n            <li>Connecteurs ;<\/li>\r\n            <li>Mat\u00e9riel de montage ;<\/li>\r\n            <li>Pi\u00e8ces de connexion structurelle ;<\/li>\r\n            <li>Autres pi\u00e8ces en fonction de la conception du produit.<\/li>\r\n          <\/ul>\r\n          <p>S'il est confirm\u00e9 que le probl\u00e8me est d\u00fb \u00e0 un d\u00e9faut de fabrication pendant la p\u00e9riode de garantie, nous fournirons une assistance appropri\u00e9e en fonction de la situation r\u00e9elle.<\/p>\r\n          <p>Apr\u00e8s la p\u00e9riode de garantie, nous pouvons toujours fournir des pi\u00e8ces de rechange pay\u00e9es et des conseils techniques.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">08<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Les produits personnalis\u00e9s peuvent-ils \u00eatre retourn\u00e9s ?<\/h3>\r\n          <p>Les d\u00e9corations commerciales personnalis\u00e9es ne sont g\u00e9n\u00e9ralement pas retournables sans un probl\u00e8me de qualit\u00e9 confirm\u00e9.<\/p>\r\n          <p>Les produits sur mesure sont fabriqu\u00e9s selon des dessins, des tailles, des couleurs, des effets d'\u00e9clairage, des m\u00e9thodes d'installation, des sc\u00e9narios d'utilisation et des exigences du projet approuv\u00e9s. Ces produits \u00e9tant fabriqu\u00e9s sp\u00e9cifiquement pour un client ou un projet, ils ne peuvent pas faire l'objet d'un retour standard.<\/p>\r\n          <p>Avant la production, nous confirmons avec le client les d\u00e9tails cl\u00e9s tels que les dessins, les dimensions, les couleurs, la structure, les effets d'\u00e9clairage et les exigences en mati\u00e8re d'emballage.<\/p>\r\n          <p>Si le produit pr\u00e9sente un d\u00e9faut de fabrication confirm\u00e9 ou s'il diff\u00e8re clairement des sp\u00e9cifications convenues, nous contribuerons activement \u00e0 r\u00e9soudre le probl\u00e8me. Les solutions possibles peuvent inclure des conseils de r\u00e9paration, des pi\u00e8ces de rechange, un ajustement partiel ou une autre solution convenue d'un commun accord.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">09<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Les produits sont-ils test\u00e9s avant d'\u00eatre exp\u00e9di\u00e9s ?<\/h3>\r\n          <p>Oui.<\/p>\r\n          <p>Avant d'\u00eatre exp\u00e9di\u00e9s, nos produits sont soumis aux contr\u00f4les de qualit\u00e9 n\u00e9cessaires, notamment :<\/p>\r\n          <ul>\r\n            <li>Test d'\u00e9clairage ;<\/li>\r\n            <li>Inspection du c\u00e2blage ;<\/li>\r\n            <li>Inspection de l'alimentation \u00e9lectrique et du contr\u00f4leur ;<\/li>\r\n            <li>Inspection de la structure ;<\/li>\r\n            <li>V\u00e9rification de la quantit\u00e9 d'accessoires ;<\/li>\r\n            <li>Inspection de l'emballage.<\/li>\r\n          <\/ul>\r\n          <p>Pour les projets de grande envergure ou personnalis\u00e9s, nous pouvons fournir des photos ou des vid\u00e9os avant l'exp\u00e9dition si n\u00e9cessaire. Cela permet aux clients de v\u00e9rifier l'\u00e9tat du produit avant la livraison.<\/p>\r\n          <p>Notre objectif est d'identifier et de r\u00e9soudre les probl\u00e8mes potentiels avant l'exp\u00e9dition, afin de r\u00e9duire les risques d'installation et d'utilisation pour les clients.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">10<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Fournissez-vous des conseils d'installation ?<\/h3>\r\n          <p>Oui. Nous pouvons fournir des conseils d'installation en fonction du type de produit et des exigences du projet.<\/p>\r\n          <p>Notre soutien peut inclure<\/p>\r\n          <ul>\r\n            <li>Dessins d'installation ;<\/li>\r\n            <li>\u00c9l\u00e9ments du produit \u00e9tiquet\u00e9s ;<\/li>\r\n            <li>Instructions pour le raccordement des c\u00e2bles ;<\/li>\r\n            <li>Photos ou vid\u00e9os de l'installation ;<\/li>\r\n            <li>Assistance technique \u00e0 distance ;<\/li>\r\n            <li>Conseils d'utilisation et d'entretien.<\/li>\r\n          <\/ul>\r\n          <p>Pour les grands projets commerciaux, tels que les sapins de No\u00ebl g\u00e9ants, les sculptures lumineuses surdimensionn\u00e9es, les expositions itin\u00e9rantes, les sc\u00e8nes de vacances en plein air ou les d\u00e9corations de places publiques, nous pouvons \u00e9galement discuter d'une aide \u00e0 l'installation sur place en fonction de l'emplacement et des exigences du projet.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">11<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Que dois-je v\u00e9rifier apr\u00e8s avoir re\u00e7u les marchandises ?<\/h3>\r\n          <p>Nous recommandons de v\u00e9rifier les produits d\u00e8s que possible apr\u00e8s la livraison.<\/p>\r\n          <p>Veuillez cocher les cases suivantes :<\/p>\r\n          <ul>\r\n            <li>Si l'emballage ext\u00e9rieur est endommag\u00e9 ;<\/li>\r\n            <li>Si la quantit\u00e9 de produits et les accessoires sont complets ;<\/li>\r\n            <li>Si la structure principale est pli\u00e9e ou endommag\u00e9e ;<\/li>\r\n            <li>Que les cha\u00eenes de LED, les blocs d'alimentation, les contr\u00f4leurs et les c\u00e2bles soient complets ;<\/li>\r\n            <li>Si le produit peut passer un simple test de puissance avant l'installation officielle ;<\/li>\r\n            <li>Il n'est pas possible de prendre des photos ou des vid\u00e9os pendant le d\u00e9ballage et l'essai.<\/li>\r\n          <\/ul>\r\n          <p>En cas de probl\u00e8me, veuillez nous contacter le plus t\u00f4t possible. Plus t\u00f4t nous recevrons des informations compl\u00e8tes, plus vite nous pourrons identifier le probl\u00e8me et y apporter une solution.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">12<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Fournissez-vous une assistance apr\u00e8s la p\u00e9riode de garantie ?<\/h3>\r\n          <p>Oui.<\/p>\r\n          <p>M\u00eame apr\u00e8s la p\u00e9riode de garantie d'un an, nous pouvons toujours fournir un service apr\u00e8s-vente, y compris des pi\u00e8ces de rechange pay\u00e9es, des suggestions de r\u00e9paration, des conseils sur le c\u00e2blage et des consultations techniques.<\/p>\r\n          <p>Pour les produits de d\u00e9coration commerciale, de nombreux probl\u00e8mes ne n\u00e9cessitent pas le remplacement de l'ensemble du produit. Le remplacement d'une petite pi\u00e8ce peut souvent prolonger la dur\u00e9e de vie du produit pendant plusieurs saisons.<\/p>\r\n          <p>Nous recommandons \u00e9galement de v\u00e9rifier les lumi\u00e8res, les blocs d'alimentation, les c\u00e2bles et la structure de fixation avant chaque p\u00e9riode de vacances afin de s'assurer que le produit est en bon \u00e9tat de fonctionnement.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">13<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Quelle est la dur\u00e9e habituelle du service apr\u00e8s-vente ?<\/h3>\r\n          <p>Nous r\u00e9pondons g\u00e9n\u00e9ralement aux demandes de service apr\u00e8s-vente dans un d\u00e9lai de 24 \u00e0 48 heures les jours ouvrables.<\/p>\r\n          <p>Pour les projets urgents avant ou pendant la p\u00e9riode des f\u00eates, nous vous recommandons de nous contacter par e-mail ou par WhatsApp et de nous fournir des photos claires, des vid\u00e9os, les informations relatives \u00e0 la commande et une description du probl\u00e8me.<\/p>\r\n          <p>Plus les informations sont compl\u00e8tes, plus vite notre \u00e9quipe pourra v\u00e9rifier le probl\u00e8me et fournir une solution pratique.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">14<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Quelles informations dois-je fournir pour l'assistance apr\u00e8s-vente ?<\/h3>\r\n          <p>Pour nous aider \u00e0 traiter rapidement votre demande, veuillez fournir les informations suivantes lorsque vous nous contactez :<\/p>\r\n          <ul>\r\n            <li>Num\u00e9ro de commande ou nom du projet ;<\/li>\r\n            <li>Nom ou mod\u00e8le du produit ;<\/li>\r\n            <li>Une description claire du probl\u00e8me ;<\/li>\r\n            <li>Photos ou vid\u00e9os du probl\u00e8me ;<\/li>\r\n            <li>Photos de l'environnement d'installation ;<\/li>\r\n            <li>Alimentation, tension et informations sur le c\u00e2blage ;<\/li>\r\n            <li>Photos de l'emballage ext\u00e9rieur et de l'\u00e9tiquette d'exp\u00e9dition si le probl\u00e8me est li\u00e9 au transport.<\/li>\r\n          <\/ul>\r\n          <p>Des informations compl\u00e8tes nous aident \u00e0 d\u00e9terminer si le probl\u00e8me est li\u00e9 \u00e0 la production, \u00e0 l'exp\u00e9dition, \u00e0 l'installation ou \u00e0 l'environnement d'utilisation. Cela nous permet de fournir une solution plus pr\u00e9cise.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"hyc-faq-card\">\r\n        <div class=\"hyc-faq-no\">15<\/div>\r\n        <div class=\"hyc-faq-content\">\r\n          <h3>Quel est votre principe en mati\u00e8re de service apr\u00e8s-vente ?<\/h3>\r\n          <p>Notre principe de service apr\u00e8s-vente est simple : identifier d'abord le probl\u00e8me, puis fournir une solution pratique.<\/p>\r\n          <p>Pour les projets commerciaux, les clients ont besoin d'une communication claire et d'une assistance efficace. Nous nous effor\u00e7ons d'aider les clients \u00e0 r\u00e9soudre des probl\u00e8mes r\u00e9els plut\u00f4t que de cr\u00e9er des proc\u00e9dures compliqu\u00e9es.<\/p>\r\n          <p>En fonction de la situation, notre solution peut inclure :<\/p>\r\n          <ul>\r\n            <li>Conseils de d\u00e9pannage \u00e0 distance ;<\/li>\r\n            <li>Suggestions de r\u00e9paration ou d'installation ;<\/li>\r\n            <li>Pi\u00e8ces de rechange ;<\/li>\r\n            <li>Prise en charge de la documentation sur les dommages caus\u00e9s par l'exp\u00e9dition ;<\/li>\r\n            <li>Suggestions d'entretien pour une utilisation future.<\/li>\r\n          <\/ul>\r\n          <p>Nous voulons que chaque client comprenne clairement le processus apr\u00e8s-vente avant d'acheter, et qu'il se sente plus en confiance lorsqu'il re\u00e7oit, installe et utilise nos produits.<\/p>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n\r\n    <div class=\"hyc-notice-box\">\r\n      <h2>Avis important<\/h2>\r\n      <p>Les structures, les syst\u00e8mes d'\u00e9clairage, les m\u00e9thodes d'installation et les environnements d'utilisation peuvent varier d'un produit \u00e0 l'autre. La garantie finale et la solution apr\u00e8s-vente d\u00e9pendent des d\u00e9tails de la commande, du type de produit, des conditions d'utilisation r\u00e9elles et des exigences confirm\u00e9es du projet.<\/p>\r\n      <p>Si vous achetez des d\u00e9corations de No\u00ebl commerciales, de grandes sculptures lumineuses d'ext\u00e9rieur, des arbres de No\u00ebl personnalis\u00e9s, des lumi\u00e8res pour poteaux de rue ou des projets d'\u00e9clairage de vacances, veuillez nous contacter avant de passer commande. Nous pouvons vous fournir des suggestions de produits, des conseils d'installation et des informations sur le service apr\u00e8s-vente en fonction des besoins de votre projet.<\/p>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49ef420 e-flex e-con-boxed e-con e-parent\" data-id=\"49ef420\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-359ada1 e-con-full e-flex e-con e-child\" data-id=\"359ada1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b6ad7e elementor-widget__width-initial elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"8b6ad7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-window-minimize\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 352H48c-26.5 0-48 21.5-48 48v32c0 26.5 21.5 48 48 48h416c26.5 0 48-21.5 48-48v-32c0-26.5-21.5-48-48-48z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65945d5 e-con-full e-flex e-con e-child\" data-id=\"65945d5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f44d3fa elementor-align-right elementor-widget elementor-widget-breadcrumbs\" data-id=\"f44d3fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/hyclight.com\/fr\/\">Accueil<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cefd99e e-flex e-con-boxed e-con e-parent\" data-id=\"cefd99e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63ead14 elementor-widget elementor-widget-heading\" data-id=\"63ead14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. \u00e0 propos du produit<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5af01a elementor-widget elementor-widget-n-accordion\" data-id=\"e5af01a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2400\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2400\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Pour quelles occasions vos produits d'\u00e9clairage conviennent-ils ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2400\" class=\"elementor-element elementor-element-0852604 e-con-full e-flex e-con e-child\" data-id=\"0852604\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b9ddca elementor-widget elementor-widget-text-editor\" data-id=\"7b9ddca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : Nos produits d'\u00e9clairage conviennent aux sites commerciaux, aux parcs \u00e0 th\u00e8me, aux festivals, aux mariages, aux f\u00eates priv\u00e9es et \u00e0 diverses autres occasions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2401\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2401\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Quel est le degr\u00e9 d'\u00e9tanch\u00e9it\u00e9 des produits d'\u00e9clairage ? Peuvent-ils \u00eatre utilis\u00e9s \u00e0 l'ext\u00e9rieur ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2401\" class=\"elementor-element elementor-element-96a76fd e-con-full e-flex e-con e-child\" data-id=\"96a76fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87c8ff1 elementor-widget elementor-widget-text-editor\" data-id=\"87c8ff1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : Nos produits d'\u00e9clairage ont un indice d'\u00e9tanch\u00e9it\u00e9 IP65, ce qui les rend parfaitement adapt\u00e9s \u00e0 une utilisation en ext\u00e9rieur.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2402\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2402\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Quelle est la dur\u00e9e de vie des produits d'\u00e9clairage ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2402\" class=\"elementor-element elementor-element-8b270cc e-con-full e-flex e-con e-child\" data-id=\"8b270cc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d6b4b2 elementor-widget elementor-widget-text-editor\" data-id=\"5d6b4b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : Nos produits d'\u00e9clairage sont fabriqu\u00e9s \u00e0 partir de mat\u00e9riaux de haute qualit\u00e9 et peuvent durer plus de 5 ans dans des conditions d'utilisation normales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2403\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2403\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Proposez-vous des services d'\u00e9clairage personnalis\u00e9s ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2403\" class=\"elementor-element elementor-element-dac7830 e-con-full e-flex e-con e-child\" data-id=\"dac7830\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfb13e5 elementor-widget elementor-widget-text-editor\" data-id=\"cfb13e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : Oui, nous proposons des services de personnalisation, notamment en ce qui concerne le design, la couleur et la taille.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2404\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2404\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Les produits d'\u00e9clairage sont-ils respectueux de l'environnement ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2404\" class=\"elementor-element elementor-element-e8721f3 e-con-full e-flex e-con e-child\" data-id=\"e8721f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ceb9e5a elementor-widget elementor-widget-text-editor\" data-id=\"ceb9e5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : Oui, nos produits r\u00e9pondent aux normes environnementales et sont certifi\u00e9s ISO9001.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2405\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2405\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Les produits d'\u00e9clairage sont-ils conformes aux normes de s\u00e9curit\u00e9 nord-am\u00e9ricaines et europ\u00e9ennes ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2405\" class=\"elementor-element elementor-element-5a28997 e-con-full e-flex e-con e-child\" data-id=\"5a28997\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46379c7 elementor-widget elementor-widget-text-editor\" data-id=\"46379c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : Nos produits ont obtenu les certifications CE et UL, et sont enti\u00e8rement conformes aux normes de s\u00e9curit\u00e9 des march\u00e9s nord-am\u00e9ricain et europ\u00e9en.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca6e80b e-flex e-con-boxed e-con e-parent\" data-id=\"ca6e80b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c928c22 elementor-widget elementor-widget-heading\" data-id=\"c928c22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. \u00e0 propos des achats<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-194cf03 elementor-widget elementor-widget-n-accordion\" data-id=\"194cf03\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2650\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2650\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Comment puis-je obtenir un devis pour les produits ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2650\" class=\"elementor-element elementor-element-0db3d1b e-con-full e-flex e-con e-child\" data-id=\"0db3d1b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca1b95b elementor-widget elementor-widget-text-editor\" data-id=\"ca1b95b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : Vous pouvez nous contacter via le site web ou remplir un formulaire pour obtenir un devis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2651\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2651\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Y a-t-il une quantit\u00e9 minimale \u00e0 commander ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2651\" class=\"elementor-element elementor-element-9a0d98b e-con-full e-flex e-con e-child\" data-id=\"9a0d98b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a6cc5de elementor-widget elementor-widget-text-editor\" data-id=\"a6cc5de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : La quantit\u00e9 minimale de commande varie en fonction du type de produit. Veuillez contacter notre \u00e9quipe de vente pour plus de d\u00e9tails. Les commandes personnalis\u00e9es commencent \u00e0 une unit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2652\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2652\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Quels sont les modes de paiement accept\u00e9s ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2652\" class=\"elementor-element elementor-element-576750d e-con-full e-flex e-con e-child\" data-id=\"576750d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5ee924 elementor-widget elementor-widget-text-editor\" data-id=\"d5ee924\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : Nous acceptons les virements bancaires, les cartes de cr\u00e9dit et les autres modes de paiement internationaux courants.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-580e171 e-flex e-con-boxed e-con e-parent\" data-id=\"580e171\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afdde11 elementor-widget elementor-widget-heading\" data-id=\"afdde11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. \u00e0 propos de l'exp\u00e9dition et de l'installation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e21699 elementor-widget elementor-widget-n-accordion\" data-id=\"3e21699\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6510\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-6510\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Quels sont les modes de paiement accept\u00e9s ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6510\" class=\"elementor-element elementor-element-1e49971 e-con-full e-flex e-con e-child\" data-id=\"1e49971\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e74c0b elementor-widget elementor-widget-text-editor\" data-id=\"7e74c0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : Oui, nous fournissons des services d'exp\u00e9dition internationale et pouvons vous aider \u00e0 prendre des dispositions logistiques.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6511\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6511\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Comment puis-je r\u00e9duire les frais d'exp\u00e9dition ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6511\" class=\"elementor-element elementor-element-4585ee4 e-con-full e-flex e-con e-child\" data-id=\"4585ee4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73062e9 elementor-widget elementor-widget-text-editor\" data-id=\"73062e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : Nos produits d'\u00e9clairage sont con\u00e7us avec un emballage pliable afin de r\u00e9duire le volume et les co\u00fbts d'exp\u00e9dition.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6512\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6512\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Une assurance est-elle fournie pendant le transport ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6512\" class=\"elementor-element elementor-element-d901ebd e-con-full e-flex e-con e-child\" data-id=\"d901ebd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adf11e0 elementor-widget elementor-widget-text-editor\" data-id=\"adf11e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : Oui, nous pouvons prendre des dispositions pour assurer l'exp\u00e9dition de vos marchandises.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6513\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6513\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Les produits d'\u00e9clairage sont-ils faciles \u00e0 installer ? Des guides d'installation sont-ils fournis ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6513\" class=\"elementor-element elementor-element-3db4329 e-con-full e-flex e-con e-child\" data-id=\"3db4329\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44bc7da elementor-widget elementor-widget-text-editor\" data-id=\"44bc7da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : Nos produits d'\u00e9clairage sont faciles \u00e0 installer et sont accompagn\u00e9s de guides d'installation d\u00e9taill\u00e9s. Nous proposons \u00e9galement une assistance \u00e0 l'installation sur site si n\u00e9cessaire.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6514\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6514\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Fournissez-vous des services d'installation ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6514\" class=\"elementor-element elementor-element-bd18b38 e-con-full e-flex e-con e-child\" data-id=\"bd18b38\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a95c4aa elementor-widget elementor-widget-text-editor\" data-id=\"a95c4aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : En fonction des besoins du client, nous pouvons envoyer une \u00e9quipe professionnelle pour fournir des services d'installation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9615af3 e-flex e-con-boxed e-con e-parent\" data-id=\"9615af3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21172e5 elementor-widget elementor-widget-heading\" data-id=\"21172e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. \u00e0 propos du service apr\u00e8s-vente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-580535d elementor-widget elementor-widget-n-accordion\" data-id=\"580535d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9220\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-9220\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Q : Quelle est la p\u00e9riode de garantie des produits d'\u00e9clairage ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9220\" class=\"elementor-element elementor-element-db0ce94 e-con-full e-flex e-con e-child\" data-id=\"db0ce94\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3000eb6 elementor-widget elementor-widget-text-editor\" data-id=\"3000eb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>R : Nos produits d'\u00e9clairage b\u00e9n\u00e9ficient d'une garantie de 1 \u00e0 2 ans, selon le type de produit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0bacc7 e-con-full e-flex e-con e-parent\" data-id=\"f0bacc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e0f627 elementor-widget elementor-widget-image\" data-id=\"6e0f627\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"730\" src=\"https:\/\/hyclight.com\/wp-content\/uploads\/2025\/12\/hoyechi-certificate-banner.webp\" class=\"attachment-full size-full wp-image-131\" alt=\"\" srcset=\"https:\/\/hyclight.com\/wp-content\/uploads\/2025\/12\/hoyechi-certificate-banner.webp 1920w, https:\/\/hyclight.com\/wp-content\/uploads\/2025\/12\/hoyechi-certificate-banner-300x114.webp 300w, https:\/\/hyclight.com\/wp-content\/uploads\/2025\/12\/hoyechi-certificate-banner-1024x389.webp 1024w, https:\/\/hyclight.com\/wp-content\/uploads\/2025\/12\/hoyechi-certificate-banner-768x292.webp 768w, https:\/\/hyclight.com\/wp-content\/uploads\/2025\/12\/hoyechi-certificate-banner-1536x584.webp 1536w, https:\/\/hyclight.com\/wp-content\/uploads\/2025\/12\/hoyechi-certificate-banner-18x7.webp 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Commercial Holiday Lighting Support Warranty &#038; After-Sales Support At HYC Lighting, we understand that commercial Christmas decorations, large outdoor light sculptures, Christmas trees, street pole motif lights, and custom holiday display projects are more than ordinary products. They are often part of an important seasonal event, commercial display, public space decoration, or city holiday project. [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-34","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.6 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ - hyclight.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hyclight.com\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Commercial Holiday Lighting Support Warranty &#038; After-Sales Support At HYC Lighting, we understand that commercial Christmas decorations, large outdoor light sculptures, Christmas trees, street pole motif lights, and custom holiday display projects are more than ordinary products. 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